While I was staying at this hotel, I read in the local newspaper that the local government has acquired the property and will convert it into low-income housing. I stayed at the hotel for four nights, which is long enough to see strengths and weaknesses that may not be obvious during a quick one night stay. Here are the strengths: my room was clean and spacious. The hotel is located on busy Route 9, but my room was quiet and I got a good night’s sleep. Here are weaknesses: they’ve stopped cleaning rooms except when new guests check in. It would have been nice to be offered a fresh set of towels after a couple days, or empty the waste baskets during my longer stay. The few employees on premises were friendly, but the hotel is extremely understaffed. I rarely saw another person during my four days. I’m guessing one staff person multitasks for front desk, housekeeping etc. The breakfast bar is pretty worthless, with a few prepackaged muffins and tiny yogurts.
翻譯
訪客
入住日期 2023年1月
其他
4.0/5
很好
發佈於 2023年1月31日
Staff was friendly, while making reservations and while staying there. The price can't be beat and the hotel is in a safe area with stores such as Target, Whole Foods. Also, there are many other hotels. The hotel was 15 minutes drive to UMass Amherst,convenient for orientation. Only downside, There were a few signs that such and such "is out of order", Basic amenities, rooms were clean and everything was working in the room. Fine for a 2 night stay.
翻譯
訪客
入住日期 2023年1月
其他
4.0/5
很好
發佈於 2023年1月31日
I just stayed here twice in a week and am overall pleased with this hotel. Bear in mind that this IS a Budget hotel so ones expectations have to be a bit tempered. To only pay 90 dollars (Including Tax) to rest your head on a comfortable bed in a clean room is a good deal. The location is also a plus as you are right next to a variety of shopping and restaurants. The breakfast is extremely limited but you can always treat yourself to the "The Stable" across the street with the money that you save here!
翻譯
訪客
入住日期 2021年10月
其他
5.0/5
傑出
發佈於 2021年10月15日
The staff is friendly and very patient, as I was always in and out. Life has its ebb's and flows and the pool was my favorite place to unwind. Very clean and staff were always busy. A fair amount of brkfst items (not hot) of course due to the pandemic situation. House keeping was wonderful with making sure I had enough towels. After being in many hotels this past year due to displacement this was the BEST! My room was large as well as the bathroom, and had wood floors, which to us is a bonus! The rate we paid was cheaper then the rest of the are, yet had the best accommodations. Thank you for treating us during this trying time with compassion and respect. We will definitely be coming back here.
翻譯
訪客
入住日期 2021年10月
其他
4.0/5
很好
發佈於 2021年10月15日
We stayed at this hotel in late September, 2021. We were impressed! I could go on but, mercifully, will not. The staff was great, the hotel was very clean, quiet, etc. All at a very fair price. I will definitely stay there on future trips to Western Mass.