I booked 2 rooms for the end of July for 4 nights through the ******* website.
We got rooms in the old, unmaintained part of the hotel.
The rooms were very small and the bed was narrow and not suitable for 2 adults. The room was suitable for a single person.
There is no room service for the entire period, and we had to clean and empty the bin by ourselves every day, and we also had to ask for towels and soaps every day.
For the amount of $312 per room per night including taxes I would expect to get a much more comfortable and large room, not old, with a bigger bed and better service.
Next time I will not return to this hotel.
By the way, we asked to change rooms, but they answered in the negative because that's what you ordered through *******..........
翻譯