西布登米爾酒店(Shibden Mill Inn)

Booked for my mums birthday in March 24. We were seated near the side door, it was opening and closing every 2 minutes and we were cold. Asked to be moved, but was told they would lock the door. They simply but an internal bolt on the outer door, people still kept using the door by opening the bolt. We were up and down putting the bolt back on, not impressed and was not offered to be moved. Ordered food, starters fine but my main, pork, was undercooked, tough and just a really poor cut of meat. Couldn’t eat it and complained. The initial response was “we can cook it more” and “do you want a steak knife”. I asked to speak to a manager, a blonde lady came about 5 minutes later when everyone else had nearly finished their meal and offered a replacement saying she would take it and “see what Chef said”. I declined a replacement as I didn’t want to be eating on my own. I was told the bill would be adjusted and puddings were on them. Never saw the manager again. As well as my meal being awful, the vegetables and cauliflower cheese were tepid at best. This is a top rated restaurant / hotel and they live on their reputation, however, it’s not always about how you are treated when everything is going well, it’s about how you are treated when it goes wrong. This was appalling treatment, I felt staff were disingenuous with an air of arrogance because of their usual high standards. The whole experience, sat in a wind tunnel being cold and the bad cut of pork, ruined a family occasion. My compensation? My meal deducted, just the main and free puddings worth £15.00. I felt this was no where near enough to compensate our experience. Have been many times over the years, not sure we will be back.

Lovely food so fresh and well cooked. Very good priced. Really worth travelling for. You will not be disappointed. Staff very helpful and go out of there way. Specials change like soup and pie of day daily. All dishes were out of this world. The truffle gnocchi was very good. My favourite dish I've had this year.

Tasting menu for two was excellent. Lots of tastes and variety, this was a visual treat spread over 2 hours, it was nice not to feel rushed which some places tend to do. A tasting dish came out every 15 minutes. The dessert courses were beautiful. Attentive and informative service, each dish explained carefully. Husband had the wine flight which he loved and accompanied the food to perfection.

We were given a voucher for Christmas following a recommendation from Jay Rayner. We were not disappointed, the food, staff and atmosphere was fantastic. All courses were faultless but the highlight was the main, staff were friendly and attentive, the drinks were good value as well. We will be back!

We had a family birthday celebration at Shibden Mill Inn. Beautiful location, atmospheric building, attentive staff and a wonderful meal. The starters were so tasty and original. The roast beef was outstanding and the Merlot most palatable. Memorable meal!

We were truly spoilt and well looked after for our family of ten birthday celebration meal. Arriving early for a pre dinner drink we were shown upstairs to a very comfortable lounge area before going into a private dining room. The ambiance was spot on and made even ore special by all the lovely attending staff. The food was well prepared, tasty and served in a time manner. Overall the evening went extremely well, thanks to all the amazing staff and the delicious food We shall be back

Indulging in a culinary experience at this 17th-century Mill Inn was a true delight. The restaurant impressed us with its commitment to locally sourced products, evident in the freshness and quality of every dish. The a la carte menu, thoughtfully curated, offered a diverse selection that catered to various tastes, ensuring a delightful gastronomic journey. Each dish we ordered was a culinary masterpiece—flavorful, impeccably prepared, and served at the perfect temperature. The presentation of the food on our plates was skillfully executed. The charming surroundings of the historic mill added a unique ambiance to our dining experience. Moreover, the restaurant's accommodating nature stood out when they efficiently and willingly changed our booking time with a 24-hour notice. This flexibility demonstrated their commitment to ensuring a seamless and enjoyable visit. The service complemented the overall positive experience, with attentive staff enhancing the dining atmosphere. Additionally, the ample car park at the rear provided convenient accessibility. In summary, dining at this 17th-century Mill Inn was a memorable experience, characterized by outstanding cuisine, a charming setting, and exceptional service. Highly recommended for those seeking a delightful culinary journey in a historic and picturesque environment.

Have been a few times before as live locally. Had the urge for Sunday lunch. Beautiful meal as always and great to see a new vegan menu. All 3 v courses were lush. As was my partners 3 course meal off of the normal Sunday menu. Even I gazed lovingly at his fish pie! Will be visiting again soon.

Had an excellent stay for one night. Staff are friendly and efficient. Room was prefect and in character with the hotel, and facilities were spot on. Breakfast was best ever - huge, hot and fresh. Bar has choice of local real ales. Would recommend highly.