南沃斯堡希爾頓逸林酒店及度假村(DoubleTree by Hilton Fort Worth South Hotel & Conference Center)

We booked a room for a king bed a sofa bed for 4 people. However the hotel only gave us a king bed without sofa bed. After calling *******, I was told the roon was over sold. They offered a room with two queen. We have to accept without other choice. We arrived at midnight, and need to go to sleep asap. The staff is not helpful, and we have to call ******* for almost 1hr to resolve the issue. In time of over sold, hotel usually give free upgrade to better room, because the problem is their fault, but the staff here only give robotic answer. Very poor service!

The hotel halls, doors, walls, glass, elevators and our room and bathroom were all very dirty. Like visible dirty, smudges and grim build up. Very gross.

the outside looks sketchy, then after i paid for the property, the staff tried to not let me check in.

Muy buena estancia!!! Las galletitas de entrada estuvieron muy bien !!!

Everything in our room was very clean but hall was dirty also didn’t know they have a parking charge until I got there

This was an absolute disappoin**ent of a stay. We pulled our covers to get in bed to sleep for the night and found a used tissue that was not ours, along with a curly hair. The towel rack in the bathroom kept falling off the wall. When we went down to have breakfast the language barrier was so bad my wife ordered dairy free, and wound up with dairy in her coffee and was sick the whole second leg of our trip. Having a language barrier in service, is a big issue. We proceeded to let the front desk know every detail about our stay and didn’t hear a WORD from the manager. Do yourself a favor- don’t stay here

Our room was 107, a suite with 2 queen beds. Overall it was nice, however the air conditioner is making a loud squeaking noise when it kicks on. This woke me up several times throughout the night. One of the pictures in the sitting/eating area had some food (assuming) splattered on it that was missed by maids. Other than that the hotel was nice.

A joke of having a bar and restaurant with any capability. One person bartender, hostess, waiter, bus boy. 13.00 glass of merlot wine came from a previously opened bottle of wine, which had turned vinegary, bitter. Person so busy, didn’t have the opportunity to complain.

The hotel once inside was nice and clean. The area is just real desolate with little to no amenities. I’m not going to say it was unsafe seeming but just remote in ways. Would stay there again just a little obscure and off the beaten path.