石窟灣海灘度假村(Grotto Bay Beach Resort)

The location is amazing close to the airport. The caves were magical. To be able to have a massage in the cave was a once in a lifetime expierence. The rooms look dated. The hotel service staff member were gard to find around the pool. The hot tub wasn't really hot. The gym machine thatbis closed to the stairs Tony Little machine should be thrown away I literally almost broke my back. They need a rowing machine

Das Hotel hat eine fantastische Anlage, man kann sich kaum was besseres vorstellen. Bietet auch sehr viele Aktivitäten an. Ein absolutes Paradies! Das Zimmer war wirklich groß aber sehr ungemütlich, weil der Boden komplett mit einer komischen Plastikfolie bedeckt war und die Möbel/Dekoration teilweise etwas alt war. Das Zimmer braucht jedenfalls eine richtige Renovierung. Das Bad ist auch extrem alt. Die Türen schützen kaum gegen äußeren Geräusche, das kann schon ein Problem zum schlafen sein wenn man sensibel ist. In Bermuda alle Preise sind sehr hoch, aber das Zimmer per se ist der Preis nicht wert. Wir könnten uns nicht vorstellen dort lang zu bleiben. Aber die Anlage ist atemberaubend und kompensiert es.

Room service was poor....The restaurants and food was excelente 👌. They have a gym which is great would be nice to have more entertainment

The rooms were clean and great view. The people working there were very helpful. Water was lost for a day and Wi-Fi wasn’t that good very spotty.

Do not book this on ******* - it does not include all inclusive, we made that mistake and had to find out at a check in. Overall resort is very outdated, only one restaurant was open on the property. Gym not clean and not big, pool even though advertised as heated was not heated. No smart TVs in the rooms, and we also had issues with bathroom drainage. Customer service was not horrible, however was definitely no where near good. For example, called for room service and was told we would get a call back, however did not after 30 minutes and had to call again. No complementary water bottles even offered, most things had an extra charge associated with them. Would not recommended staying here even if you can get a good deal, stay somewhere else!

Property was under construction so good options we met not good at all. New dining room is lame. There is nothing in the area either. One other restaurant. Everything is an expensive taxi away. Grotto and spa were great

This was our first visit to Bermuda. The property was beautiful and decorated so nice for Christmas. The staff was very hospitable and friendly. We will definitely visit here again.

I’ve stayed at Grotto Bay many times in the past. My recent stay wasn’t great. I found the property dated and very noisy. You can hear conversations from other rooms when you are in your room. The dining room staff were friendly and helpful.

The property was beautiful and the rooms were nicely finished and kept clean daily by the staff. My only disappointment was the distance between the room and the main building and the fact that path was quite steep and not well lit.