博斯韋爾橋酒店(Bothwell Bridge Hotel)

Disappointed all round. Carpets needed hoovered, foyer needed swept, no hot water in toilets. There's a whole lot more I could say but I won't - if you can't say anything nice, don't say anything at all!

On booking our accommodation I did find it strange that the responder to my telephone enquiry was just over 3 miles away at the group’s sister hotel in Hamilton. On arrival where was the welcoming smile from a receptionist I had come to expect? No where to be found is the sad answer. I am guessing that in attempt to cut costs the hotel has chosen to do away with receptionists and other back of house admin support? What’s the difference - the difference is no welcoming smile instead replaced with a feeling that you are interrupting the night porter who then demands payment before directing you to your room. Without admin staff there is no option to charge items to your room at anytime during the stay. The staff who are there are friendly and doing the best in difficulty circumstances. A list of the coffee machine opening hours would help - it had to be “switched on” for a late night latte and then again for breakfast and always seemed to be “in another room.” And breakfast rolls have been taken off the menu too. I do hope this cost cutting strategy works out but sadly I am fearful of the hotel’s future.

This hotel /dining is about a mile off the M74, junction 5 to Uddingston. Parking at front of hotel. Highly recommend Italian consommé chicken soup, steak pie and excellent macaroni cheese. Chips are a bit special. More than sufficient and excellent value. A favourite when I get the opportunity.