智選假日套房酒店灣城(Holiday Inn Express & Suites Bay City)

Our stay was good. We went for a hockey tournament. Manager was more worried about 1complaint and a bad review. We had about 50 ppl from our hockey region. I understand the concern but you should make people aware that there are going to be all kinds of kids from different districts. We came and spent A Lot of money on the hotel and the business we chose to give them. Roughly $20,000 between our teams. To be reprimanded like we were 9 was uncalled for. The rest of the staff were nice and great though! Just let travelers know. Give that courtesy to choose a different place. You are a hockey town. Pool area is small no hot tub but breakfast was fantastic!

The only thing I would ad would be a shuttle to Cracker Barrel/ restaurants as there is no sidewalks.

Facility was clean. Staff was most helpful. Room carpet had a loose trim piece (potential trip hazard). And could have used a pen and pad of paper for the desk.

Great hotel! Very clean and very friendly and helpful staff. Will definitely stay again if in the area.

I prefer a firm mattress, which is sometimes hard to find at a hotel. We had a two-queen room and the first night I was not very comfortable because the bad was too soft/plush. I assumed both mattresses were the same, but my wife suggested I try the other bed the 2nd night. I'm glad I did because it was much firmer and I was able to get a better night's sleep. Overall, I'm glad both beds had different firmness levels to accommodate a range of sleeping preferences.

Very impressed with the cleanliness & front desk courtesy….great location near 75…great place to stay if you are heading further north into Augres….there aren’t very many nice hotels that far north….Will keep this on by preferred list!!

Always wonderful, enjoyable breakfast…..just wish the heater would have turned off.

Check in was easy and was able to get in an hour before check in time.

Very comfortable beds. Breakfast was great too. Our room was above the pool so it was noisy early on but ok later. I would love if there was a hot tub too!