底特律文藝復興中心萬豪酒店(Detroit Marriott at the Renaissance Center)

The location is definitely good. GM’s display space at the bottom, minutes walk to downtown, river views… The furniture is a bit old, and there’s no hair dryer. The worst thing is that their towels have bad smell.

Great location, close to downtown (ford field, Comerica) has everything I needed. Will be back again.

The hotel is a bit dated, it feels like the 1990s. There needs to be more outlets in the room. It is an excellent location.

Easy parking, big building, clean!

Our stay at the Detroit Marriott at the Renaissance Center was deeply disappointing, particularly due to the staff's handling of our UPS packages. We had four critical packages delivered for an event, all signed for by the hotel. Upon arrival, requesting our packages seemed to inconvenience the staff, who took an agonizing 45 minutes to retrieve them. Worse, only three of the four packages were returned to us. The missing fourth package was a significant issue, yet the staff's response was shockingly apathetic. They claimed ignorance about its whereabouts and expressed that they didn't have time to search for it. This lack of professionalism and disregard for guest needs is unacceptable, especially when time-sensitive events are involved. We had to proceed to our event without essential materials, causing unnecessary stress and complications. The next day, our departure was overshadowed by the same unhelpful attitude; the staff still couldn't locate our package. This experience has seriously tainted our view of the Detroit Marriott at the Renaissance Center. The inefficiency and lack of concern for guest property and needs are not what we expected from a Marriott establishment. I am hesitant to recommend this hotel based on this experience.

Girl who checked us in was not friendly, no welcome, never looked up from computer. Most others working there nice. Rm is adequate, needs upgrading. No info in rm for hotel or hotel services or the surrounding area. A bottle of water might be nice. A small card saying 'welcome, if you need anything please call the desk' would be nice. no vent/fan in bath. no magnifying mirror in bathroom. Towels nice-generous size. Smoke in hallway concerned me when I went to front desk they said, "oh yeah, it's from the steak house don't worry about it". Noise at night- like an alarm going off intermittent through the night. Was expecting more from Mariott property.