河內Casino Winners附近酒店

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

缺點是：洗澡水非常小，不能算是熱水，只是温温的。房間隔音效果很不好，2樓KTV唱歌到凌晨，住在6樓聽得清清楚楚的就好像在隔壁一樣，很影響休息，跟前台反應也只是不停的道歉但不能解決。 優點是：酒店設施不錯，房間夠大，窗户是推拉門的形式能打開通風。早餐非常豐盛！打車可以直接開到大堂門口。

Wonderful and attentive reception, lovely rooms in a hotel that’s really very close to everything. And do not forget to visit their awesome rooftop terrace bar. Van Anli and Vuong make by farthe best Martinis this side of the Mekong! The views are spectacular!

A wonderful hotel. It is a haven in the chaos of busy Hanoi. It is well located with many options surrounding it also very clean, all as advertised. The staff are also fabulous. We were there as part of an organised tour. I don't agree that I need 200 characters to submit a review

我來越南出差時，在sen grand酒店體驗愉快和美好時光。 價格、設施和食物都非常廉價。 不會感覺被坑的地方。我肯定會推薦大家嘗試預定有浴缸的房間。附近有一個樂天購物中心，還有理髮店，方便洗頭。價格才30人名幣！😄 後面的小巷還有老阿姨賣新鮮椰子，一點要嘗試才7人名幣。超鮮甜。 酒店房間很乾凈，床墊也很舒服，睡得入眠，房間布置不會太複雜，簡單又不失優雅。 我也喜歡他們的客房服務套餐，我在工作無法出去的時候，我點了小炒肉套餐和薯條，味道不錯。每天早晨還有免費自助早餐擁有各式各樣的選擇。 我最喜歡他們的豬肉菜肴。 如果我下次再來越南出差我肯定會再入住這家酒店。

之前去胡志明住的就是這種帶廚房的酒店公寓，感覺帶娃出遊很方便，房間大，可以到超市採購回來自己做了吃。所以這次到河內又訂了這種酒店公寓，兩間卧室兩個衞生間還有客廳，住的很寬敞。應該是日本投資管理的酒店，雖然有些年代了但保養維護的不錯。景點也都在周邊兩千米以內，每天city walk很方便，就是附近沒什麼大超市。酒店的餐廳越南河粉也很不錯，如果怕路邊攤不衞生的朋友可以在酒店裡吃，價格比路邊攤貴一些但也能接受。

酒店靠近還劍湖，大教堂，周邊交通非常方便。 酒店很新，硬件設施也很棒，重點是前台的服務非常熱情，我們買了流量卡不能打電話，前台很漂亮的小姐姐Nguyen Dieu Ly一直熱心幫我們打電話預約餐廳，spa和用車服務，還贈送了酒店的伴手禮精油香皂，性價比真的很高。

酒店位置好，近還劍湖，周圍吃飯的地方很多，到哪都方便。房間很乾凈，早餐很贊！酒店工作人員都很nice，能看出在服務方面下了很多功夫。尤其是Nova，專門的中文對接人員，管家服務，非常貼心熱情，中文也很好。向她諮詢了去下龍灣旅遊的事宜，並最終從這裏定了兩天一晚的遊船，事實證明非常明智，特別完美的旅行！

非常好的酒店，非常友好的工作人員！ 酒店在一個商場附近，公寓是比較現代化的那種，還有泳池可惜一直沒時間去 房間很大很乾凈，安保也不錯 租摩託車的小夥伴可以停在地下停車場 工作人員非常負責！感謝

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!