河內Duc Minh, Tailor made suit附近酒店

I am so sorry to say that this hotel was terrible. Our room was filthy, towels had brown stains on them, the shower head fell off whilst using, the noise was unbearable we hardly slept, the room had little silver fish all over the walls, the safe didn’t work, the fridge was broken, old mattresses stuffed down the side of the stair banisters, the bathroom was covered in mould, the smell of blocked stains was absolutely foul, the loo was leaking water all over the floor & when I reported it the guy who checked us in just shrugged his shoulders & carried on with his day! Even though we booked & paid for 2 nights we left & went to stay somewhere else after the first night. The photos of the hotel & rooms used by the hotel on their website & various booking websites must be from when the hotel was first refurbished as it hardly looks like the same hotel anymore, completely misrepresented. The supposed restaurant/breakfast room is now just piled high with junk. Very disappointed especially when I have seen so many good reviews & the pictures looked the way they did. Also on booking & Opodo this is rated as a 3 star hotel….I would hardly say it was 1 star.

之前去胡志明住的就是這種帶廚房的酒店公寓，感覺帶娃出遊很方便，房間大，可以到超市採購回來自己做了吃。所以這次到河內又訂了這種酒店公寓，兩間卧室兩個衞生間還有客廳，住的很寬敞。應該是日本投資管理的酒店，雖然有些年代了但保養維護的不錯。景點也都在周邊兩千米以內，每天city walk很方便，就是附近沒什麼大超市。酒店的餐廳越南河粉也很不錯，如果怕路邊攤不衞生的朋友可以在酒店裡吃，價格比路邊攤貴一些但也能接受。

越南旅行期間最好的服務。團隊總是樂於助人,微笑親切。根據以下幾點推薦:1.提供高效有趣的每日旅行建議2.提供resto推薦取決於客人的喜好,其中包括越南當地美食,小吃,素食食品 3.歡迎飲料,並在入住期間親切趕上 4.美妙的天空酒吧飲料 5.高效的電子郵件,讓客人知道夜市安排 6.超級乾淨的房間和時尚的裝飾。牀單已經熨燙過。7.國際電視頻道很多選擇 8.位置好,在老城區中心住了一晚 最後但並非最不重要的是,thx爲奧布里的幫助使我們成爲一天!

酒店位置很好，離還劍湖挺近，前台服務熱情，對國人很友好，阿英小姐中文説得非常好，我入住酒店適逢酒店升級改造中沒有我訂的房型，免費給我升級了房型，很不錯，住了2天又延期了1天

第一眼見到它， 就認定它是我的夢中情店， 這次有機會來越南， 首站便直奔河內， 真的是為它策劃了一旅行。 河內嘉佩樂是嘉佩樂的第8家酒店， 也是我打卡的第二家Bill Bensley設計的酒店。 Bill Bensley結合整個街區的風格， 以“歌劇盛世”為靈感， 描繪出藝術戲劇的效果。 Xin chào！ 剛進門就有專人熱情招呼， 引領到大堂的沙發落座。 一層公共空間沒有多大， 轉角是開放式酒吧， 猩紅的幕布與翠綠的植株圍成怪誕而夢幻的秀場。 大堂部分他們叫做“起居室”， 在這裏全天無限量免費供應各類水酒及水果小食， 下午3點到4點還有蛋糕可以提供。 穿過前台， 來到眾神託起的金碧輝煌的電梯廳， 一不留神差點沒注意到電梯的方向。 酒店共有47套典雅客房， 每個樓層都有藝術家、設計師、音樂家等各自主題， 甚至每間客房都有對應主題的大師和不同風格的戲劇場景。 這次入住有幸被升級到了嘉佩樂套房， 酒店訊息上寫着83㎡， 但因為空間大面積巧妙運用了鏡子， 顯得房間非常的大。 房間內無酒精飲料全都免費， 客房迷你吧每天補充一次。 千萬不要小看了嘉佩樂裏的任何東西， 都不是普通產品， 一包小小的薯片都是來自西班牙的el Valle， 巧克力是越南非常有名的手工巧克力品牌Marou， 還有越南本土堅果品牌NX， 瓶蓋也被扣上印有嘉佩樂logo的木頭蓋。 説起這個， 嘉佩樂真是酒店界的乾隆， 肉眼所見的東西基本上都有他的logo。 河內嘉佩樂還有早餐不得不提， 單點加自助， 請一定要仔細看菜單， 非常多值得嘗試的菜品。 早餐就能豪橫的無限點生蠔還有誰？ 牛排不也得試一試？ 在地的河粉也不輸外面小攤， 總之每一樣都值得嘗試， 早上8點就來吃早餐的我們硬是待到了11點結束。 離開酒店時突然感歎此行的短暫。 DIVA送我出門：“看得出來您已經愛上了這裏” “沒錯。我已淪為Bill Bensley的教徒”  “再飲一杯吧，期待您回到這裏”。

我玩得很開心。我不能說任何負面的話。這個地方的一切都超出了我們的預期，工作人員也非常棒。我得到了很多資訊和幫助，尤其是從 LY 那裡，她在一切方面都很棒

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

河內的酒店不是很好挑選，很多看起來很漂亮的酒店，實際衹有5-6層高的自建房。比較豪華一些的都在北寧，離河內市區很遠。這家超級蠟燭是對比下來距離和設施比較不錯的，而且服務也很好。 房間大小30平左右，四星級中規中矩。春節期間300多不到400的價格我覺得相當實惠了。其中一天還給免費升級了行政套房

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

周邊有超市，有小飯館，還有小市場，吃住還是相對方便。離古城和景點都比較遠。早餐非常簡單。房間幾乎無手機信號，但有WIFI，信號也有點兒勉強。180元的價位，不貴，還要什麼自行車？注意，在周邊本地小館子吃飯的時候，請先確認餐費，如果用完餐再詢問，餐費可能是本地人的雙倍價格，越南小商販面對外國人多數都很**，該找要零錢，就一定要找要零錢，千萬別抹除不要，你的善心換不回他們的感激和理解。