里士滿西北Residence Inn 酒店(Residence Inn Richmond Northwest/Short Pump)

This hotel has little old and dirty. I caught the cockroach this morning. I've been to many hotels for my kids' sports games over the past 10 years, but I've never had anything like this happen.I am disappointed it.

During our stay, our room was not cleaned. Trash accumulated and we were never given proper instructions.

We were disappointed with our stay. Took three tries to get a room. The 1st the bed was unmade, the 2nd the refrigerator didnt work. While the 3rd had a working fridge, the kitchen was dirty and the light switches were dirty. Blackout blinds were old and ripped. Overall property is old, and obviously not maintained, but not sure why it isn't being cleaned properly.

I really enjoyed the complimentary breakfast, especially the corned beef hash. My only wish would be more cable channels. Also they were testing the fire alarms. I'm glad it worked, but a heads-up would have been nice.

All of the front desk clerks were so nice and helpful. We loved out room. We chose a suite for the extra room. This was the first time we stayed at a Resident Inn we really enjoyed it and the breakfast was great!

Different flavored waffles were good/eggs were not good. Our room didn’t have a hair dryer, so that was surprising. We had a suite which included everything needed for cooking and eating (utensils were really cheap) and even had a dishwasher and iron and ironing board.

Very Clean. Amazing Breakfast and Breakfast Staff. Helpful Front Desk. Cabinetry in Handicapped unit Kitchen showing age. Handicapped Bathroom is superb. Showtime on TV is fantastic. Wifi was strong and easily navigated. Convenient Location. Great stay. #

Our room was clean. We didn’t have a shower curtain in our bathroom and when we called to get one they told us we couldn’t get a shower curtain as it was locked up in housekeepers closet.

Everything was on point. Great service and amenities. Great access to restaurants and shopping stores.