格拉茨酒哈利之家店及公寓(Harry's Home Hotel & Apartments)

Nice stay experience

Wir buchten bereits mehrmals dieses Hotel für eine Sportveranstaltung in der Eishalle Hart bei Graz; vieles ist für uns im Vergleich zu anderen Hotels gleichwertig; aber das Personal ist besonders bemüht und daher kommen wir gerne wieder...

Le ragazze alla reception sono state gentili e ci hanno dato consigli utili e indicazioni per muoversi e parcheggiare a Graz. Stanza molto pulita, bagno come da foto e da descrizione, angolo cucina con due piastre induzione e ben attrezzato. Balconcino funzionale per i fumatori. Parcheggio gratuito, vicinissimo supermercato, pizzeria e farmacia.unica pecca la stanza faticava a riscaldarsi bene, servivano diverse ore, se non si richiede la pulizia giornaliera si viene rimborsato di 5 euro al giorno una bella iniziativa green. Disponibile al primo piano lavatrici ed asciugatrici e ferro da stiro con asse, io ho scaricato app ed ho fatto velocemente due lavaggi. Lo consiglio vivamente.

Incluídos num grupo de 47 pessoas, o acesso foi feito por uma porta lateral pequenissima sendo-nos destinado o quarto 114, extremamente básico com uma disposição de mobília completamente estúpida , com uma cama de casal que só permitia acesso por um dos lados. Desviada a cama descobrimos imenso lixo e cotão.... A refeição no restaurante anexo D. Camilo (jantar) foi razoável, mas sob uma temperatura sufocante, reclamamos mas o ar condicionado estava avariado, tal como no quarto (dormimos de janela aberta). Enfim, uma experiência totalmente decepcionante e para esquecer! Desaconselhamos!!

Our stay was nice. The room was clean, but there were some things missing, like soap and other things. Fortunately the hotel offers access to toiletries for all guests, so you don't have to contact the receptionist. The location is great, quite a few shops accessible by walking. There is a nice restaurant in the hotel structure. The kitchen was okay, but the utensils and dishes were a little dirty. The bed was comfortable. The balcony doesn't have any barrier between the other room's balconies so you can see other guests.

Nice clean and warm hotel Staff were very helpful and professional.

I got a cold due to no heating in the room. (middle of January). Next day I complained and got assurance that they will fix it by the evening. They did nothing. No replacement room was offered, even though hotel is half empty. No extra blanket in the room. I could not ask for one, because reception does not work after 8PM. It was horrible, not more than 10 degrees Celsisus. Apart from that: No maids? Nobody even collected the dirty towels or made up my bed. All I have got for breakfast was a small butter and jelly. The second day, they even forgot to bake/buy any bread for breakfast until it was too late for me as I had meetings in the morning. So, cold and hungry... Do not go there

Extremely clean rooms, kind staff

A delightful and very homey establishment. This location is remote and there are not a lot of dining choices but the pizza joint on the premises is pretty good. Some rooms also have kitchenettes and with the supermarket next door its great for families. Also has laundry facilities. The location is a bit of a hike from the city of Graz but if you have transport then its a great place to stay. We were here for the F1 Grand Prix and thank goodness we could organise transfers as public transport is limited and would take a while to get to town. I loved this little hotel.