温斯特德海灘度假村(Winstead Beach Resort)

Super endroit! Tres propre. Magnifique vue! Bon dejeuner. Le seul probleme est l'insonorisation des chambres. On entend tout dans les autres chambres et dans le corridor. J'avais l'impression qu'un autre monsieur dormait avec nous. On l'a entendu ronfler toute la nuit. Haha 😅Sinon tout est parfait!

Stayed for the night on our road trip. What a little gem of a place. Beautiful location lovely room and staff. This little town is really pretty. Breakfast looking at the beach is great. You can sit on the veranda and listen to the ocean waves and crickets.

We had a great experience at the Winstead Beach Resort. Great for the two of us to unwind on the private beach. Excellent location, staff were excellent and attentive. Very good continental breakfast.

The following letter was written to Mr. Doug Heywood, General Manager at Winstead Beach Resort upon return from our stay at the property. Not receiving a response, we wrote again in reply to a request for a review directly from the property. Again we received no response; hence we post our concerns publicly, here. We write to express our extreme dissatisfaction with the services provided during our recent stay at the Winstead Beach House and to request compensatory renumeration. We hope that you appreciate that we prefer to write directly to you, the innkeeper, to express our concerns and to find a resolution, rather than to openly raise complaints on public forums. Most notably, upon returning to our room after 3pm on the afternoon of the third day of our stay, housekeeping services had not been provided. The Winstead Inn Housekeeping Protocol, which is posted in the room states “FULL housekeeping will be completed on your third morning unless otherwise noted.” We called to report the deficiency, were told that it would be taken care of, and left the facility again for the evening. Upon our return to the room, we found that the beds had been made, but the sheets had not been changed. The bathroom had not been cleaned, and the carpets had not been vacuumed. In other words, full housekeeping had not been completed, even after our request, a request that should not have had to been made in the first place. Considering that we were paying a premium price for lodging, it was difficult to accept that full housekeeping services would be provided so infrequently but we knew that upfront and felt that other offerings of the property would compensate. However, not providing the services as promised, and needing to reinforce the need with a specific request and still not getting the service, is absolutely unacceptable. On a previous day, as per your procedure, we left a door tag requesting shampoo and towels. Though we did not expressly indicate face cloths, one would think that they would be included with a general request for towels, and it could be readily observed that they had been used. Face cloths, however, were not provided and we needed to encounter the inconvenience of making a phone call to expressly request them. At 7:30am on one morning, coffee had not yet been made and no one was around to do so. In a joint effort with other guests, the appropriate necessities were found, and coffee was prepared before any attendant arrived. When asking what kind of quiche was being offered for breakfast the attendant provided a three-word response: “bacon, spinach, broccoli,” and no further information could be solicited or was offered. Not having a taste for spinach or broccoli, we did not get the quiche until the third day of our stay, when we figured out it could be provided with bacon as a sole ingredient. It was received inadequately heated. Incidentally, the breakfast offerings were repetitive, uncreative, and uninspiring - not

We had a wonderful room, with a slider and a balcony that had a wonderful view of the ocean. The young men who were working at the inn took great care of us, the service was wonderful. Having our breakfast in a lovely dining room, looking out at the ocean was a great way to start the day. Lunch on the deck with the sunshine and ocean breeze was also wonderful. The private beach was a great place to relax and enjoy the sights and sounds of the ocean. We'll definitely go back!

It's the perfect spot for late summer visit to the Cape. The Inn is beautifully maintained and the staff is friendly and helpful. The beach right in front of the inn is lovely, but we also visited other beaches in the area and took a day trip up to Provincetown which is less than an hour away. Good restaurants in town, too. We've already booked for next year.

We booked 5 rooms for 11 people. Every process from check in to check out was very smooth. All the staff were super friendly and helpful. Highly recommend the place. For us it was like a family home.

The beach resort was amazing! Check in was fast and such a warm welcome by staff. We loved the accommodations both inside and out. Breakfast daily was icing on the cake! You will not regret booking this for your next vacation- view was to die for!

Owners are burned out. They lack compassion for their guests and it shows. There are places yoi can stay with that treat your business like a relationship not a transaction.