"酒店在我是旅遊者時,我不得不付稅 這是不可接受的"

"如果你想破壞你的假期,你就住在酒店裏,你會遇到“非常不合格的員工”你在辦公廳裏沒有能力。管理員會拒絕在晚上在銀行卡上要求你住在酒店裏,而你已經支付了100%的酒店費用/如果你延長了幾天你也要"馬託" 尤其是一個老人,他可能以爲自己是經理。 我沒有經歷過這麼多次的旅程。業餘愛好者不要把自己放下,假裝忘記了😂總的來說,你想要一個壞的服務,付了大筆錢,你在這裏"

"驚人的員工"

"我們在訪問酒店時收到的服務非常出色..接待經理Liav非常貼心,非常努力地確保我們擁有所需的一切,他的主要關切是我們很開心..他真的理解我們和我們需要什麼。接待人員都非常關心,我們真的覺得他們想以任何方式取悅我們。艾倫非常友善和理解,特別是當我們對我們的預訂有誤解時。他竭盡全力讓我們如此舒適。如果你來這裏,值得見到這些美妙的人,他們會照顧你的每一個需求1房間是豪華的,veiw是驚人的!"

"太好啦"

"住在這家酒店只有一晚。一切都很喜歡:位置,房間,尤其是窗外的景色,在1樓有一家雜貨店。到海灘8分鐘,步行8分鐘,儘管酒店在岸邊,但還是要走。公寓的尺寸和裝備都非常不同,要非常仔細地選擇,因爲你不在乎。我們需要做菜的。一切都是的。有些有洗衣機。印象仍然很好。我們會再來一次。"

"The best place,"

"位置很好,愉快和樂於助人的前台。 停車還可以,5星"

"I can confirm what others have written about the state of the hotel and filthy rooms and facilities. I can only assume someone has been bribing the health and safety officer for the hotel as it is unsafe in so many ways ! I confirm the breakfast is very poor value and the selection of food very sparse, not what you expect in Israel. Also, the place is filthy and falling apart. We reckon there is only one vacuum cleaner for the whole place and I wonder whether they even have a dishwasher (so much dirty crockery and cutlery!). the Friday night dinner is just a buffet with as much kiddish wine (tastes like cough syrup ) you can drink. It’s not possible to order a soft drink or wine … and it’s a hotel?! When I enquired about ordering wine they looked at me like I was crazy. Most of the staff don’t speak English or Hebrew, which also creates problems and misunderstandings. However, the worst part of the visit was the total lack of humanity of the staff. My elderly father, 85 years old and disabled, had an accident during our visit and we extended out stay as a result. He came out of hospital and I arranged a wheelchair for him but it all proved very difficult, in spite of all my efforts to get help. The reception staff treated us so badly that it beggars belief. I had to beg them to arrange for the sheets to be changed (covered in blood from my father’s injuries) We kept being told the manager, Alina (does she even exist?) needed to give the go ahead on the room and the cost and we asked to speak to her numerous times but she never appeared. The bill, when it came, made no sense m and they charged us for all sorts of items that were clearly not our costs. When I queried the bill, I was initially told that we’d eaten in the dining room every day (nonsense, and they couldn’t show me any signed receipts). They then said I had three additional guests in the room… another ridiculous idea, finally the receptionist agreed to deduct all the erroneous charges and told me I “should be grateful for the discount”. I said there is no discount, you just deducted the incorrect charges! I must add I am fluent in Hebrew but it didn’t help. I was so worried about my father and getting our flight home that I just paid the bill in the end, I think they screwed us but it’s too late now."