莫羅城堡附近的哈瓦那酒店

Having booked our anniversary experience and chosen Cuba as our choice of destination from our bucket list, we were SO thrilled to have picked MYSTIQUE REGIS Boutique Hotel by Royalton as our preferred choice of stay. This beautiful newly refurbished boutique hotel in the heart of Old Havana was perfectly located with access to all key tourist and local sights, vintage car experiences, eateries and of course a comfortable and super clean rooms to come back to after a long day of sightseeing! Beautiful rooftop for sunrise brekkie to provide you with awesome City views! This is a must for daily starts.. Now most importantly the Welcoming staff were the epitome of Cuban hospitality. Always there to help and guide no matter how small or big the problem like booking taxis, site seeing, restaurant recommendations and moreover endlessly trying to help us communicate with the lost and found airport people who lost our luggage sadly! But that’s another story! Big shout out and THANK YOU to the Mystique Team Kim, Arianna, the marketing butler team and all the lovely reception ladies and bell gentlemen! MUCHO GRACIAS for making our stay a welcoming, relaxing and warm 1st time vacation in your fascinating, fun and fabulous Havannah City! Keep Well! Best Wishes Segun & Lucy THOMPSON

2023年4月在古巴度假。在這家酒店訂了一晚10.5米。旅途中,需要將預訂日期改爲一天(非常想去特洛皮卡納的卡巴拉秀)。三天旅行服務承諾24小時內解決問題。是否可以更改預訂日期,我們不得不在所需的日期預訂第二晚。這張預訂的費用爲11.5tr.價格差減爲匯率波動。定居時,發現第一晚只爲一個人支付,雖然預訂時有兩個人出租。第二晚預訂爲兩個人。第一晚需要加85歐元。總之,這個服務Trip.com不建議使用。現在關於酒店:對於俄羅斯人來說,巨大的減去是不可能使用現金的。整個酒店只用卡。俄羅斯卡片自然不起作用,世界支付系統剛剛開始在古巴實施。因此我們無法使用餐廳、酒吧、游泳池。總的來說,古巴的酒店不錯,唯一一個大大地困擾了的。完全是, 有一根子在地板上.

著名的景點Acuario Nacional、Solways和Iglesia de Jesus de Miramar均可步行很短距離到達。從酒店到Faro di Capo d’Orlando遊覽很方便，331 Art Space和Cuban Spirits也均在附近。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。

Cómo cuando amas tanto que los pequeños defectos pasan desapercibidos,o como cuando regresas a casa y el calor de hogar cala tus huesos ... así me sentí al llegar al Hotel, el evidente paso del tiempo no pudo evitar la magia infinita del lugar, el mar te invita a escuchar y puedes sentir el sentido de pertenencia de sus trabajadores que debajo del nasobuco te reciben con una sonrisa sincera que decora sus ojos,la cinta rosa para recién casados en la puerta de la excelente cabaña junto a la piscina fue una sorpresa exquisita, la comida era sencilla, pero tan bien elaborada que cada bocado era una invitación a recorrer el sitio lleno de historia y vida ...en estos tiempos en que se impone la paz y hemos aprendido a valorar lo que realmente importa , visitar el Viejo y el Mar ha sido una experiencia enriquecedora que nunca olvidaré, solo pienso en regresar y en compartir con todos lo que me hizo sentir mi estancia allí...solo basta con poner el corazón en neutro, el lugar y profesionalismo de la gente que lo trabaja se encargarán de hacer el tiempo memorable!! ❤️

酒店很棒,除了我對luhgage存儲處理方式感到失望。我在12月23日退房,並在12月26日離開我的bG在那裏進行返程檢查。前台和保安告訴我,我必須支付日常存儲費用。我付款了,沒有提供收據。最糟糕的是行李寄存處沒有tah回收。如果domeone不小心拿走了我的袋子,那會怎麼樣?我堅持加薪後,我得到了一張手寫的紙條,以表明我的名字。對於一家五星級酒店,你應該更專業地處理這個問題;在我返回時向返回的客戶收取3個 nites 的費用,以儲存一個袋子?我支付後收到收據?以及爲安全而收集 tah?

地點就在舊城區，走路可以逛完全部都舊城，WiFi有提供速度不錯，但是要常常重新連線，最多給五個小時超過了要再次要求儲值，計程車可以達到旁邊的巷弄

Excellent stay in this hotel, excellent food, the treatment of all the staff the same in the restaurant as in the bar, in folder, very attentive security and the service was great, I remember some names like: Elizabeth, Amanda, Arocha, Cristina, Edgar, Yoan, Daylen, Nancy, etc. in order it would be to name everyone in the hotel. Sr Coto

2023年第二次入住這家非常舒適的小酒店,旁邊是Centro Chirurgico。自從今年第一次入住以來,酒店似乎改變了管理,但不損害服務或質量(雖然貼的架子率提高了大約5倍!)。總的來說,酒店乾淨,安靜,安全。周圍有一個迷人的花園和露台。有門,有安全。房間的空調很棒。用餐區沒有空調,所以需要坐在露台上微風。餐點坐下來,選擇魚/雞/羊。餐點(雖然簡單)由廚師準備,非常美味。比其他酒店的許多糟糕的自助餐要好得多。小酒吧區現在下午和晚上開放供飲料。工作人員非常愉快和樂於助人。所有工作人員都會說(一些)英語。位置靠近Paseo底部的許多餐館。在同一地區,Paseo底部有很多小商店,您可以以合理的價格購買比索啤酒,酒,葡萄酒。位置在心臟醫院旁邊,這意味着您可以很容易地在酒店附近找到出租車。然而,最便宜的交通選擇是沿着Paseo步行到Malecon,等待兒童火車,從Plaza de las Armas到Riviera Hotel大約每2小時40比索。酒店目前會按政府官方匯率120/USD換錢,但不建議您這樣做,因爲您可以在“非正式”市場上輕鬆獲得更好的價格。前台Wifi出售40比索/小時。覆蓋可能有點斑點,有時你會失去信號。其他評論已經提出了水溫/壓力問題:這些通常不是酒店的故障。哈瓦那的水系統有很多問題。

We knew what to expect in Cuba, but still, you are not prepared for all. First of all we lost our first night in Cuba because the airline company changed the flight so we arrived second night very late. We got our room and we went to accommodate us. The hotel has some rooms without windows and we got one of that. The smell in the room was so bad (mixture of mold and urine)you couldn't even breathe . Even the bed linen was dirty and smell bad. My partner said he could not sleep there so he went down and speak with the receptionist to give us another room or if nothing available to change the bed linen for that night and after will see. Luckily she gave us another room ( I think one of the best in the hotel) with balcony ( the hotel has only 2 rooms with balcony so we got one of them) The smell still comes from bathroom but after we close the bathroom door was OK and we could keep the balcony door open for fresh air. The bed linen and towels look clean but with a lot of stains out. The breakfast was OK for Cuba, you couldn't expect more than that. Good coffee. The staff is nice and they try to help you. You must pay for Internet each day ( very cheap) but sometimes in the morning was very difficult for them to get a code. ( you need a code for each device ) The fact that they changed our room make our stay in Cuba overall good.

Humberto and the other staff members were very welcoming, professional, and knowledgeable. The service was friendly, quick and accurate, and the food was fresh and tasty. This was a very pleasant evening meal experience in Havana. THANK YOU !!