野蘭度假村-哈夫洛克島(Wild Orchid Resort - Havelock Island)

Excellent place to stay. Hospitality was so good. Traditional bamboo house.

Extremely disappointing to think that anyone would deem it fine to run a resort which is so run down without renovating / revamping the place. It’s like the rooms are in the middle of a junkyard with loads of junk like unused furniture, kitchen furniture etc lying around in the garden. The garden is badly maintained too & all the poor plants are either half dead / dying. There are so called ponds which are dirty & more like sewage ponds within the property.There is no access to the beach through the resort..you have to go outside & access it via the road. Just 5 mins though. The front desk seems to be clueless about anything & everything. It was bearable as we’re experienced travellers, so after the first day, we knew how to get around & what to do & whom to ask. Excuses for not knowing about transportation, food, restaurants etc. when you’re in the hospitality business is not ok. We asked the front desk for an auto to go for dinner at ‘Something different’….we ended up paying Rs.450/- which is more than regular autos & were later told by ‘Someting different’ that they have pick up & drop facility for patrons. Even this basic information the front desk doesn’t have. On the day we were checking out, we’d asked for a cab to be arranged to the jetty. The cab guy took off leaving us stranded because he had to wait for 15 mins. The hotel staff, nor the front desk had a clue what to do, nor did they seem interested in doing anything until I started losing my patience. Even then they were making a half hearted attempt to do nothing. Finally in a panic, I called the auto driver who had helped us in our travels through the whole week ( a very good person who we found ) & he arranged for two autos to take us within 5 mins. Same thing that a ‘chain of hotels’ couldn’t ***age to to. The rooms were clean though basic, but did find one or two cockroaches. The room cleaning was done regularly & properly. The only saving grace is the breakfast which was very good & the ***ager - Geoffrey who seemed to have quite a number of good suggestions about what to do on the island, which was useful & helpful. I think you’ll need to firstly understand who are the type of customers you’ll want to cater to. Sorry for the realistic review, but you’ll really need to wake up & pull up your socks.

We had been waiting to go to Wild Orchid for ***y years. We had a full two weeks there on the Anda*** Islands. The room was nice and quite large, bathroom was adequate but could be updated but was fine. Breakfast was fine and staff and ***ager always courteous and helpful if needed. Water is provided in thermos type refillable bottles which we put in the fridge! The location was not on the beach but ***y places to go down to the beach if required nearby! Plenty of places near to walk. We found Wild Orchid restaurant a bit trendy for us, plus music was often very loud which seems to be an Anda*** thing we noticed a lot of places. Our only complaint, nothing the hotel can do about it, was traffic noise. The hotel is set on a fairly busy road with traffic starting very early about 0530. We are not used to this so we're awake very early! We walked lots and visited the capital town, Dolphin resort bar and beach, ate mainly at the famous seafood restaurant!

We had a great experience at Wild Orchid at Havelock Island (Swaraj Dweep Island). The ***ager explained about the island and recommended what to see and visit during our stay there. He also helped us arrange for a 2-wheeler to go around the place. One of the things I appreciate the most about him was that he went out of his way to help us. It so happened one evening that my husband was having a fever, I reached out to him asking if he could send a fever tab for my husband via the housekeeping staff. Instead, he came with the medicine and enquired about how my husband was doing and followed up with us on the next day asking if we still needed any help. I truly appreciated this gesture of his. The breakfast and service here was excellent. I would especially like to thank Ajay, Farkan (hope I got his name right) and the cheerful chap from Kolkatta (whose name I forget now, sorry) Overall, it was a wonderful experience. Thanks to the ***ager and staff for making our stay memorable.

Room is big size and decorated like a wild jungle resort. Linen towels etc are clean and good quality. Restaurant serves latin american food. Breakfast menu is limited. Dont have intercom from room. Its a very small property. Not much place to roam around inside. Average resort little overpriced. ***ager and other staff are well ***nered and courteous n helpful.

Nice ambience overall. Small. 14-15 rooms. No room service. no phone in the room. No lunch. Breakfast average. bathrooms not acceptable. Stained shower curtainns. Tiles have cement marks. Housekeeping available only in the mornings.

First of all as mentioned it’s not a beach property. Rooms are Average not worth for more than 4K , so don’t book if it’s expensive. There are better hotels with direct beach access. There is no Indian cuisine available, there’s a bar . Complementary breakfast is not good at all, except toast there’s nothing, instead you can go out and explore cafés.

Place is okayish. Good even but not great. Breakfast options are average. Staff however, is very courteous and helpful. Location of the hotel is very convenient. The jetty is barely 15 minutes away. One of the rooms had a damp, musty smell to it. The water pressure in the bathroom was extremely low; almost non-existent. The hotel ***agement should look into upgrading the bathroom fixtures.

I understand that those who wish to stay away from the city's hustle and bustle can afford to do so. However, I did not enjoy my stay at this place for the following reasons: 1. There is no catering service inside the room, not even basic amenities like water. Guests need to step out of their rooms to arrange for these services from nearby restaurants. This was a big disappointment. 2. Most of the rooms suffer from waterlogging in the sewerage system. 3. The water pressure inside the washroom is very low. 4. A lot of areas inside the hotel have no light coverage it is tough to make it neat & clean for it's close to nature's idea. You will be shocked before entering the reception lobby by seeing the placard "Open your shoes".