I have requested for a refund for our stay, as we had a couple problems during the stay. Firstly, on multiple occasions during our stay, hot water didn’t work. To the extent that we had to switch our rooms. Also, in the morning of last day of our stay, there was no water for many hours due to a pipe burst in their facility. And lastly, on multiple occasions, we had asked for cleaning the rooms (clean the trash , and change the towels) but they just forgot to do so.
翻譯