牛津安妮斯頓I-20凱藝酒店(Quality Inn Oxford Anniston I-20)

Employee was asleep and hard to wake up upon arrival. Room was not that clean. They recycle room card sleeves which is kind of gross

We had stayed at a quality inn earlier in the month and it was fantastic. Walking into our room at Oxford, we realized this wasn’t really up to par. When we got in bed the sheet had an hole about the size of my index finger . The pillows were flat and worn out And sheets and some towels were worn out But I did have a very nice shower

This is our place to stay in this area. For the price it is a modest, clean and. Very convenient. We like this area and this hotel. Room 119 had a mold smell. The tv came on with the volume wide open every time. @checkin this time I walked in and there was no one or so I thought. I picked up the phone and called and a guy jumped out from behind the computer screen. He was less than a foot from me. I didn’t see him and he didn’t acknowledge me until I called and he answered the phone. Kinda awkward. Other than that it was a good value.

James was very good with customer service and very excellent in the services that I received but my only problem was at 4am someone knocked on my door and really really disturbed my rest I did tell this to James up on leaving the property

It was the most inexpensive in the area but… it’s more like an old school motel. Room never got particularly “cool” and the doors open to the parking lot. Breakfast was minimal

The hotel is in a good location close to almost everything you need. The staff was nice. The only thing I didn't like is on the room the piece of metal that divides the carpet with the tile/bathroom the nails were sticking out and my son got hurt just getting out of the shower and the fridge needs to be defrosted because it had the inside wall totally covered on ice and it wasn't cooling good.

Drove 9 hours to get there then was told our reservations was canceled, so ******* you figure that out

door handle on bathroom door was broken and hard to open. lighting not very good for putting on makeup.

They told me that they had just renovated and nothing really looked new and the sheets were very wrinkled and just dingy and could smell **** from the room next door! We decided we won’t stay there again!