魯珀蒂豪斯酒店(Hotel Rupertihaus)

Very very BAD experience. I would not recommend stay at this hotel at all. I have booked a stay for one week and paid a deposit, but unfortunately one month prior the stay, my boyfriend had injured his knee very badly and we were not able to come. Right after the accident, so more than four weeks prior our stay I have noted the hotel about the accident. They have responded, that they need to see a medical record and then they would send the deposit back. After I have sent the medical record, there was no response. So I have sent a reminder with another, new medical record and still no response. After that me and my boyfriend have sent at least six more e-mails and we tried to call to the hotel, still they were not able to talk to us about the deposit or at least respond to us up until now.

我很高興偶爾在這家酒店停留，因為我和騎自行車的朋友在下午晚些時候去了格洛斯格洛克納山。到達山頂後，我們經過了山谷內的幾個地方，但我沒有發現這些地方吸引人的地方，當我們出去時，我們發現了這家魯珀蒂豪斯酒店，我們在與酒店老闆打交道時發現了禮貌。房間非常乾淨，上面有床墊，可以讓你睡個好覺。此外，浴室非常整潔，電器也很新。我們還發現餐廳的食物很美味，服務員也很棒，義大利語說得很好。請相信我的話，因為我是遊輪公司的飯店經理。希望能回到這家酒店。

我住過很多五星級飯店，這家飯店不亞於五星級飯店。工作人員超級好。雖然我訂錯了飯店，但接待處的女士為我們安排了住宿。我對她感激不盡。如果我再去海利根布盧特，我只會入住這家飯店。我住過的最好的酒店之一。