黑文酒店(Hotel Haven)

Hotel Haven oli suuri pettymys. Lyhyesti voi sanoa, viiden tähden hinta neljän tähden hotellista. Lisäksi kaikki viiden tähden palvelut olivat maksullisia. Aamupalalle joutui jonottaa ja palvelu oli osittain tylyä. Tarjoilun tasoa yritetty vähän nostaa, mutta oli loppuen lopuksi normaalia. Se mikä muissa vastaavissa hotellissa tuo sitä jotain ekstraa, kuten pyynnöstä paistetut munakkaat tai vohvelit, olivat lisämaksullisia. Huone oli siistit, muuta esim. sänky oli suorastaan epämukava. Peitossa oli veritahroja. Vaikea kuvitella, että enää palattaisiin.

The hotel has a brilliant location, right on the harbour. You can walk to pretty much any musuem within 20 minutes. Breakfast is amazing and the restaurant itself is stunning, with great harbour views. The rooms are big, with great bathrooms. My room had a couch and lounge area. The internet was very good - especially since I had meetings I had to attend. My only complaint is that the rooms can be a little on the dark side - I wish they were a bit brighter from a lighting perspective. But this is a very minor complaint and would absolutely recommend staying here.

This hotel was good and quite high class overall so probably not many will be disappointed. However, there are some things that I would expect from a 5 star hotel with them kind of prices. * Breakfast was a disappointment for a 5 star. No yoghurts (only turkish and in a big bowl that made it kind of nasty), no berrys to the yoghurt, half warm coffee and kind of tasteless, watery eggs and not even some spices to add to it, not much bread to choose from, the fresh fruit wasn't juicy at all... Even for us having breakfast in the last hour - a five star hotel should have more value than this for the breakfast, I have had way better at 3-star hotels. * Parking was very tight, almost scratched the car on the pillars - when paying that much it should be better space. * It was not clear where the breakfast area was, needs more clear signs to actually show that it is in a different building (!) * No "do not disturb" signs at the room... meaning one gets "house keeping" regardless of if needed or not. Not very environmentaly friendly either for that matter... * The above problem leading to that "house keeping" came knocking on the door already around 10 am, when I enjoyed a needed sleep in (when arriving late). Not a very pleasant experience to awake to hearing some kind of knocking sound - then someone entering your room... Not a 5 star experience.

4-star facility not 5-star. Good location, good breakfast. I was disappointed with the room. This was one of, perhaps only 10 rooms, in the relatively large hotel that had absolutely no view. Many rooms face the harbor, some have street view, not mine. This was a "Prime Superior" room. I felt I was "downgraded" instead of "upgraded" because I booked through *******. Check before you book what type of room you will get.