Holiday Inn 埃莫西約(Holiday Inn Hermosillo)

We booked this room because it was close to our family’s house. We thought it would be convenient but unfortunately the hotel wasn’t worth the money we paid for. The bathroom door wouldn’t stay closed. As a family of 4 who needed to shower or use the bathroom it was very inconvenient. I called the receptionist to get it fixed and they said they would send someone and they never did. The floors were dirty. My two year old walked around barefoot for a few minutes and her feet were black. I had also booked a pool view room and we did not get that room. I called the receptionist again to see if they could do anything and I never heard anything back. I would never stay here again and I’m definitely not recommending this hotel to any friends or family.

Una muy agradable estancia, unicamente de lo que me desagrada un poco es que no tiene elevadores, si llevas maletas pesadas hay que subirlas por escalera. Fuera de ese detalle todo muy bien.

Al atención del personal de recepción de lo mejor. Muy agradables, serviciales y con una excelente actitud ante cualquier necesidad del huésped. Siempre regreso con gusto

HEB sale ando creo poquito oradores tu de egos pegado ocote luego pelando pone la uno

Las toallas estaban muy maltratadas, y me cobraron el desayuno cuando yo escogi pagar desde esta app el desayuno incluido

Todo excelente solo el baño del area de alberca no tenia luz desde el dia sabado el domingo seguia igual sin luz.

The cleaning lady opened the door without any notification. Totally unacceptable.