皇后阿姆斯酒店(The Queens Arms Hotel)

Friendly staff but that’s the only Positive unfortunately. One night was enough! Arguing and carrying ons in pub until midnight even though quiet time is 10pm til 7am. Room and bathroom was tiny dirty and in need of serious updating and repair. Clearly no investment in the business. Checked out and saw room opposite was occupied by someone who had just crashed there door held open by a shoe and a pair of discarded undies on the floor. Pretty unpleasant stay really. I would suggest that recent reviews on Booking etc are fabricated. My advice would be to find somewhere better in Hexam

Excellent food (the apple crumble is divine) and great rooms, the couple are friendly and wonderful hosts. Close to a bunch of great heritage sites. The local area is beautiful and great for hiking. Also, nice view of sheep being fed as you eat breakfast. 10/10, would stay again.

What an amazing find! Booked as accommodation for a college trip - exceeded all my expectations in every way. Excellent rooms, very clean, home cooked meals, comfy place to relax at the end of the day and the best weekend of sleep I’ve had in a long time. We will be returning! Thank you so much for a wonderful weekend!

Room was reasonably clean and very warm. Quite noisy with the bar downstairs and bed was rather lumpy. Only one pillow. Very difficult to fill the kettle from the tiny sink. Very handy having the microwave and fridge.

Nice room, pub looked a bit run down from the outside but fine inside and the locals were friendly.

The beds were unmade when we arrived. The member of staff was a bit odd when we asked for the beds to be made. The amenities and facilities were very poor for the cost of the room and we were quite disappointed

Nice clean room with a comfortable bed, good shower. The fridge and microwave in the room came in handy too

Disappointing. No room service. No chair in room. One tiny 40 watt lamp and overhead fluorescent light. Had to turn sideways to get in bathroom. Shower too high to step in and scalding water. Breakfast instant oats in tub in room and croissant in packet from Tescos. No room service. Expensive for what was provided.

Booked last minute and being a 3star it really was exactly what I needed. Quiet and clean and managed to get a good night sleep.. lady at the reception and on the phone were spot on.. very nice. Brilliant having free parking on site and everything was contactless. Side door to get to the room and back out.. hassle free.