Wingate by Wyndham Bentonville Airport

The property was very nice, rooms were clean. Out of town not much traffic. The breakfast was wonderful. Would stay there again.

The bathtub in my room looked like someone attempted to PAINT it white and then realize, it was a bad idea. There was a used washcloth hanging on the shower curtain rod. The “housekeeper” had the nerve to leave a note: “Enjoy your stay.” Uneven flooring made me feel drunk. Note a good stay. Transportation didn’t pick me up as promised from the airport.

The reason they didn’t get all 5 stars is because the rooms fridge was left unplugged. There was water in the floor that we had to mop up. We got excellent customer service when I went down to ask for a toothbrush and paste since our airline didn’t have our luggage. She apologized for the wet floor. The other issue was when we headed to breakfast I almost stepped into the broken elevator. If I hadn’t looked down, I would have fallen into the elevator about 1.5 foot down. The door was wide open. No visible signs it was broken. My husband a chair in front of it and we told the front desk person. When we went back to the room they had put red tape across the elevator door.

This is a hotel near the XNA (Fayetteville) airport. My flight got in at midnight. A staffer was there to check me in at about 12:30. It is neat and clean, easy parking, and they serve a buffet breakfast from 5 am to 9 am. They have coffee and tea in the room Very comfortable.

The people were friendly. But the room was weird - and it was even an upgrade. But it was just barely ok and didn’t even come close to wowing me. I requested a 4AM shuttle to the airport twice (once online and once on the phone) and said that was fine but when I arrived and checked in they said they were booked? Also there was no coffee pot to even brew coffee which we desperately needed at 4am. Other than that it was just ok.

proximity to the airport is excellent , along with car storage and shuttle service.

This is the only hotel located close to XNA airport. Desk staff was friendly and efficient. They also offer to let you keep your car on their lot and shuttle you to and from airport . Which was convenient in the snowy weather not to have to drive. The shuttle attendees were not talkative or as friendly as the desk and other employees on premises but did their job effectively.

Lack of concern that I was injured while at the hotel due to faulty items in the room. Pillows were TINY and not standard size. Items available for breakfast were subpar unless you like to only eat bread/heavy carbs, there was no fruit or other healthier options available. The Internet went out for several hours, which wouldn't have been an issue except that I was in the middle of a very important virtual business call. I have stayed at some lesser quality (1 and 2 star hotels) that were nicer than this one.