I booked this hotel for my pregnant best friend who was going to the clinic across the street in the morning. I paid in advance because I knew I would be busy working in the hospital all day. I got the receipt and confirmation and numbers and sent it to them. When she got to the hotel at check in time they said they had her name down but she had to pay more than I even paid for the room. She showed the receipt and they said even though I booked it for two and she was one person. She had to pay to stay there and that they hadn’t received the money. So between patients I call the bank and yes they did. So she went back. They still wouldn’t let her stay and wanted to charge her even more. I have never once had this happen and book in advance all the time. Now I have to deal with my credit card company cause they stole the money. Then claimed she was a no show despite pictures of her there the lobby and the woman saying no. Do NOT trust this hotel or reviews. Also someone in the lobby said there is no wi fi.
滿意
39 評價