Nice gym and nice pool. Service of the staff was pretty good and cordial. However, we did not have a hot water after the brownout. We were told to wait for 30 mins. to an hour after the electricity came back. We waited 2 hours with no hot water. The shower bath tub is not safe at all. It was too high and dangerous. There’s no anti-slip and that makes it even dangerous. Another is, there’s no electrical outlet on the left side of the bed that makes it hard to charge the phone. Also, I requested a box of tissue paper and I received 2 toilet papers. I was informed they don’t provide tissue paper. Of all the hotels we stayed this is the most expensive, but can’t provide tissue paper. We’ll try UMA next time.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.