馬來西亞彭亨州的5星級酒店

這個酒店很好，乾淨衞生，早餐特別豐盛又好吃．大堂蔡依琳小姐姐服務太態度特別好．她懂華語．工作認真熟練：態度良好有耐心不厭其煩真是一個很好的工作人員！房間搞衞生的帥哥工作態度認真衞生很乾凈，下次有機會還會住這個酒店！

酒店距離****有一段距離，因為在山頂上，一路上去挺不容易的，但是酒店有來回直通**的車，酒店山頂風景特別好。就是衞生巾馬桶特別臟。。。。。像被人踩過。。而且裝修的甲醛味非常非常沖……一整晚打噴嚏……樓頂還在裝修，樓頂泳池也沒有建設好，準確説是一家正在建設中的酒店，建議還是住****裏，期待這個酒店完全完工吧🙏🏻

酒店不錯，環境比較安靜，而且早餐很好吃，服務也挺好，價格比較親民，適合休閑度假，給個好評鼓勵一下吧。

酒店的配套是有點老的，但是乾淨安全，最重要的是位置優越，適合帶娃，酒店挨着沙灘，步行100米就是網紅星巴克還有KFC 麥當勞，吃飯挺方便，酒店餐廳味道也很好，而且並不貴。非常適合親子出行。

我入住這家飯店是因為這是雲頂高原唯一提供管家服務的飯店。 Faizen 是負責管家團隊營運的助理經理，他幫助回答了我抵達前的詢問，並專業地安排了我的住宿。此外，管家團隊的Mark非常細心和樂於助人。感謝他的專業服務，我在住宿期間得到了很好的照顧。缺點方面，早餐是單點的，選擇少(相片中的是早餐）。另外有部分職員（例如酒店Genting rewards club) 態度一般，不符合福布斯五星酒店的標準。

有三房一廳的房間，很適合大家庭，如果廚房能添置洗衣機就完美了。令人驚喜的是這裡的游泳池，是室內而暖水的，對於山頂長期清涼的天氣，而且還有時會下雨，帶小朋友出遊就能保證可以玩水了。自助早餐比較遜色，款式不多，也不太好吃。

住了1晚,高級大牀房對我來說真的很舒服,丈夫和4個孩子。超大浴缸是一個加分點,房間裏還有補充飲料。我們喜歡溫水游泳池,更衣室很好,提供游泳池毛巾。自助早餐選擇也很棒。快速入住和退房,爲客人提供免費停車場。位置優越,周圍有商店,穆斯林餐館也很少。雖然附近有一些建築,但它並沒有打擾我們的睡眠,因爲房間是相當隔音的。

環境不錯 只是路還沒有鋪好 很多地方在裝修 總體來説 不錯 價格也不會很貴 如果是一班朋友 親戚 家人 可以考慮考慮下

一家酒店硬件不錯。金馬侖的氣温非常舒服適合休閑度假。 酒店左邊的一個商場，裏面有不少的中餐館。繞過去就能找到。街對面都是一些印度餐廳，很多西方人去那裡吃。 唯一的缺點打掃衞生有點慢。上午出門通知他們來打掃知道下午回來還是沒有打掃。希望以後能夠改進。

There are 2 types of rooms i.e Villa & Chalet. We stays at Chalet which is more cheaper & different types of buildings. There are 2 terrace buildings with 2 storey & 3 storey . We took ground floor of the 2 storey.The room is just nice for us with living area (forgot to take the photo) and clean. Since our room is just next to the staircase, we can hear upstairs guest talking & kids playing & knocking the floor 😀 The ambiance of the chalet is good and clean. It’s about 150 meter to the beach. Clean fine sand beach! I was informed by one of the guest, the beach is the only beach in Peninsular of Malaysia that suitable for surfing! No rogue waves with sloping beach. No wonder there is a cottage for you to rent surfing board and there is a coach for those who want to learn surfing. Not much menu for breakfast but is acceptable since i assume it’s just a 3 star chalet. If you prefer to eat outside, there are eatery place nearby. Just a walking distance. We have dinner at a stall in front the chalet entrance. Will i come here again? Definitely!

這個酒店很好，乾淨衞生，早餐特別豐盛又好吃．大堂蔡依琳小姐姐服務太態度特別好．她懂華語．工作認真熟練：態度良好有耐心不厭其煩真是一個很好的工作人員！房間搞衞生的帥哥工作態度認真衞生很乾凈，下次有機會還會住這個酒店！

酒店距離****有一段距離，因為在山頂上，一路上去挺不容易的，但是酒店有來回直通**的車，酒店山頂風景特別好。就是衞生巾馬桶特別臟。。。。。像被人踩過。。而且裝修的甲醛味非常非常沖……一整晚打噴嚏……樓頂還在裝修，樓頂泳池也沒有建設好，準確説是一家正在建設中的酒店，建議還是住****裏，期待這個酒店完全完工吧🙏🏻

我入住這家飯店是因為這是雲頂高原唯一提供管家服務的飯店。 Faizen 是負責管家團隊營運的助理經理，他幫助回答了我抵達前的詢問，並專業地安排了我的住宿。此外，管家團隊的Mark非常細心和樂於助人。感謝他的專業服務，我在住宿期間得到了很好的照顧。缺點方面，早餐是單點的，選擇少(相片中的是早餐）。另外有部分職員（例如酒店Genting rewards club) 態度一般，不符合福布斯五星酒店的標準。

有三房一廳的房間，很適合大家庭，如果廚房能添置洗衣機就完美了。令人驚喜的是這裡的游泳池，是室內而暖水的，對於山頂長期清涼的天氣，而且還有時會下雨，帶小朋友出遊就能保證可以玩水了。自助早餐比較遜色，款式不多，也不太好吃。

住了1晚,高級大牀房對我來說真的很舒服,丈夫和4個孩子。超大浴缸是一個加分點,房間裏還有補充飲料。我們喜歡溫水游泳池,更衣室很好,提供游泳池毛巾。自助早餐選擇也很棒。快速入住和退房,爲客人提供免費停車場。位置優越,周圍有商店,穆斯林餐館也很少。雖然附近有一些建築,但它並沒有打擾我們的睡眠,因爲房間是相當隔音的。

環境不錯 只是路還沒有鋪好 很多地方在裝修 總體來説 不錯 價格也不會很貴 如果是一班朋友 親戚 家人 可以考慮考慮下

兩房一廳，房間很大，在大馬住的最大的房間，價格實惠,附近有小鎮很多餐館，選擇多，免費停車，有泳池，除了沒早餐，沒啥毛病，適合親子一家人出行下次還會光顧！

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening. The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable. Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed. For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.

I couldn't wait until I checked out to write this review. I have been to The Chateau for at least 8 years. The 1st time I was here. I was shocked that in my home country there's a resort that provide world class service that's comparable to any 5 stars hotel in the world. Since then, I been at The Chateau for at least once a year. My family love here so much that my elder brother held his wedding here. 2 night of dinner for 200 pax and dozens of hotel room. This is how much we love it here. Before what it became, the resort lives up to it name 'Organic resort'. Everything from the food to the bed linen to the shampoo was organic. The turn down service was awesome. Unfortunately, for the past few years it was bad is the word I am using if I am being kind. I still come once a year even during covid. Last year I came. It was bad but still bearable. This year 12/2/2022, I hope for the best and book a night at The chateau again and I am throughly disappointed. Let me start from the beginning, usually we went reach the resort we will be greeted by the staff and we will be escort to the study room or bar to have a sit and we are being serve some welcome drink while we take a rest from a long drive. Today, they just hush you to the reception and do the normal check in procedure and the worst part is the credit card machine is not working and I am waiting there for 15 minutes. Side note while l was waiting I overheard that a couple complaining that their toilet is flooding because of the plumbing issue. When they can't resolve the credit card machine issue and I starting to get irritated I offer to put down the deposit by cash. When we got the room key. The freaking room key holder is not new. It looks old and used for some time. Even a budget hotel gave a new one. When I ask can I have my tea time at the tea room I was informed that only 1 restaurant is available which is la Vie. I couldn't believe it. A 5 star hotel but you only provide a location for dining for breakfast, lunch and dinner. Oh ya, your bar is closed as well. I did try to order some food from the only restaurant available. I have to say the food that I have is one of worst dining experience in my life. Under cooked chicken, Overcook fish. With all the disappointed I try to took a shower. Well there's no hot water. I have to call the reception informed them about this. They sent someone over and the person told me that I need to wait for an hour for hot water. Are we still leaving in the 18th century? Bear in my I been here a lot of time. This is the 1st time I faced this issue. In fact I am writing the review while they are checking the hot water. Long story short, AVOID THIS RESORT I am throughly disappointed. This is going to be the last time I visit this place. And since this is not an organic resort anymore please change the name. It's just false advertising now.

這是離子雄偉下的新樓(M3)。房間乾淨寬敞但尚未配套齊全。但裝修的濃濃氣味貫穿整個明顯,酒店大堂廁所有難聞的氣味。另外,房間廁所水流慢,總體來說還算過得去的酒店,每小時有班車服務到主題公園,但每次出行需要單獨預訂和付費。建議重新考慮5-star評分,因爲酒店還沒有達到那個標準。

這個酒店很好，乾淨衞生，早餐特別豐盛又好吃．大堂蔡依琳小姐姐服務太態度特別好．她懂華語．工作認真熟練：態度良好有耐心不厭其煩真是一個很好的工作人員！房間搞衞生的帥哥工作態度認真衞生很乾凈，下次有機會還會住這個酒店！

酒店距離****有一段距離，因為在山頂上，一路上去挺不容易的，但是酒店有來回直通**的車，酒店山頂風景特別好。就是衞生巾馬桶特別臟。。。。。像被人踩過。。而且裝修的甲醛味非常非常沖……一整晚打噴嚏……樓頂還在裝修，樓頂泳池也沒有建設好，準確説是一家正在建設中的酒店，建議還是住****裏，期待這個酒店完全完工吧🙏🏻

我入住這家飯店是因為這是雲頂高原唯一提供管家服務的飯店。 Faizen 是負責管家團隊營運的助理經理，他幫助回答了我抵達前的詢問，並專業地安排了我的住宿。此外，管家團隊的Mark非常細心和樂於助人。感謝他的專業服務，我在住宿期間得到了很好的照顧。缺點方面，早餐是單點的，選擇少(相片中的是早餐）。另外有部分職員（例如酒店Genting rewards club) 態度一般，不符合福布斯五星酒店的標準。

有三房一廳的房間，很適合大家庭，如果廚房能添置洗衣機就完美了。令人驚喜的是這裡的游泳池，是室內而暖水的，對於山頂長期清涼的天氣，而且還有時會下雨，帶小朋友出遊就能保證可以玩水了。自助早餐比較遜色，款式不多，也不太好吃。

住了1晚,高級大牀房對我來說真的很舒服,丈夫和4個孩子。超大浴缸是一個加分點,房間裏還有補充飲料。我們喜歡溫水游泳池,更衣室很好,提供游泳池毛巾。自助早餐選擇也很棒。快速入住和退房,爲客人提供免費停車場。位置優越,周圍有商店,穆斯林餐館也很少。雖然附近有一些建築,但它並沒有打擾我們的睡眠,因爲房間是相當隔音的。

環境不錯 只是路還沒有鋪好 很多地方在裝修 總體來説 不錯 價格也不會很貴 如果是一班朋友 親戚 家人 可以考慮考慮下

兩房一廳，房間很大，在大馬住的最大的房間，價格實惠,附近有小鎮很多餐館，選擇多，免費停車，有泳池，除了沒早餐，沒啥毛病，適合親子一家人出行下次還會光顧！

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening. The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable. Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed. For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.

這是離子雄偉下的新樓(M3)。房間乾淨寬敞但尚未配套齊全。但裝修的濃濃氣味貫穿整個明顯,酒店大堂廁所有難聞的氣味。另外,房間廁所水流慢,總體來說還算過得去的酒店,每小時有班車服務到主題公園,但每次出行需要單獨預訂和付費。建議重新考慮5-star評分,因爲酒店還沒有達到那個標準。

1) 員工只有一個庫存藉口 ”對不起,我們不提供XXXX” 對不起,我預訂了3間客房,都是同一類型。其中2間有一張桌子椅子,你有沒有奇蹟告訴我我一個房間不應該有一個?2) 房屋維護和維護充其量是滑和劣質的。房間,確實整個酒店都有黴味。我們3個房間的門中1個無法正確鎖定。房間沒有正確清潔,到處可見灰塵/黑色黴菌。3)牀是過去時代,彈簧已經放棄,甚至不假裝提供支持。支付4星價格爲2星質量和服務。不要留在這裏,不值得加重。

酒店不錯，環境比較安靜，而且早餐很好吃，服務也挺好，價格比較親民，適合休閑度假，給個好評鼓勵一下吧。

酒店的配套是有點老的，但是乾淨安全，最重要的是位置優越，適合帶娃，酒店挨着沙灘，步行100米就是網紅星巴克還有KFC 麥當勞，吃飯挺方便，酒店餐廳味道也很好，而且並不貴。非常適合親子出行。

There are 2 types of rooms i.e Villa & Chalet. We stays at Chalet which is more cheaper & different types of buildings. There are 2 terrace buildings with 2 storey & 3 storey . We took ground floor of the 2 storey.The room is just nice for us with living area (forgot to take the photo) and clean. Since our room is just next to the staircase, we can hear upstairs guest talking & kids playing & knocking the floor 😀 The ambiance of the chalet is good and clean. It’s about 150 meter to the beach. Clean fine sand beach! I was informed by one of the guest, the beach is the only beach in Peninsular of Malaysia that suitable for surfing! No rogue waves with sloping beach. No wonder there is a cottage for you to rent surfing board and there is a coach for those who want to learn surfing. Not much menu for breakfast but is acceptable since i assume it’s just a 3 star chalet. If you prefer to eat outside, there are eatery place nearby. Just a walking distance. We have dinner at a stall in front the chalet entrance. Will i come here again? Definitely!

The resort is nicely set up. Lots of trees and those who love nature wld definately love this place. The issue is the staff are mostly new and without much knowledge and not much sure they are properly trained/guided. Some whom are locals, don’t seem to be able to speak proper English. The restaurant is always infested with flies. Be careful of what u eat there. During my few days there for bfast, there were flies everywhere. Flies were dancing here and there on the food and our table. Some of their food is not covered and even their staff saw it but like just cldnt be bothered. Food taste is just ok only. Bicycles for free to use. But not maintained with many spoilt and useable. The room was ok. Spacious n clean. The villa’s pool was a bit dirty. I wonder how often they clean the pool. I understand sometimes leaves and other debris will drop in but it was dirty. Luckily upon my complaint, the staff came quickly to clean it, though wasn’t properly cleaned. The pool’s metal railing steps were moldy. The resort is big with beautiful landscapes. but sadly not properly maintained, not well kept. One can see debris and fallen leaves which were there for many days unattended. They seem to be lacked of staff to do the cleaning or at else, sweep it. It sad to see such beautiful resort to end up like tis.