芝加哥西北紹姆堡温德姆花園酒店(Wyndham Garden Schaumburg Chicago Northwest)

No había desayuno que ustedes lo promocionan en su página, un día estuvo el hotel varias horas sin agua y 2 días sin calentador 😤 no creo que vuelva a hospedarme aquí

No tenían restaurant

Y

They put a 50 dollar security charge on your card then saiy it will be returned up to 45 days, unacceptable. Broken microwave unfriendly staff.

The room was not very clean.. there was a rag (or sock, or underwear.. we don’t know, we didn’t touch it) on the rolling (office) chair in the room. The beds were uncomfortable. The walls were dirty. To top it all off, the heat in the room went out at 2am..was awoken by the heater making weird noises, just turned it off so it would stop, didn’t want to wake my daughter and/or change rooms at 2am. Told the front desk about it at 7am as we were getting ready to leave.. nothing.. no credit/refund for any part of it, not even an apology, just noted it down and said “Ok, you’re all set to go (checked out). The lobby and everything looked clean.. really only there to get some sleep.. which didn’t really happen. Disappointing stay.

Could use some Updating, needs to be brightened up a little. Overall good value for the money and great location.

I didn’t like the fact that they have limited towels. The breakfast could’ve been better. The orange juice and apple juice was in an open container (pitcher). Our room was next to the elevator, so we could hear when it was being used. The ice machine on our floor was not working. The floors in the lobby needed mopping. We paid for 2 queen beds but we had 2 full beds. I could go on and on but I’ll leave it at, I’ll never stay there again. I’ve stayed at plenty hotels and this one just didn’t fit my liking.

There was supposed to be a restaurant. But it was closed and I was nt notified by them or ******* that was the case. So I had to check out early . No Refund. Grrr. On the positive side staff were good, especially Laura and Sayed.

Front desk people are starting to recognize me. My goto hotel when I’m in the Chicagoland area. Best value in the area.