D套房酒店(D. Hotel Suites & Spa)

I Was given the wrong room and no others were available. We had to stay in a handicap room which had no tub only a stand up shower. It was valentines day and I was not too happy with the room we were forced to stay in . It was either except that room or go home

We stayed over for a family wedding. Everyone was extremely friendly and professional. Rooms were clean and comfortable. We would definitely stay here again when in the area and will recommend to friends and family.

What a beautiful gem! The location is beautiful. The hotel feels like a Victorian home. The staff was amazing. Thank you!

Really loved the hotel! The staff went above and beyond even though there were some hiccups with our reservation. There was a mechanical issue in the room we had reserved but we were switched to a larger room. We were given both a coupon and gift card to the attached restaurant for the trouble. The only bummer was the fact that the pool and hot tub weren’t open when we got there. My daughter was disappointed, but we discovered a trampoline park at the mall about 15 minutes away - filled the gap!

Wish I had just slept in my car to rest stop instead of staying at this hotel. On a road trip North to go skiing, need a place to stay. Check in, gentlemen of the desk is very pleasant very polite very professional. Gives me a room right next to the elevator, and you can hear it in the room, so I asked him for one not near the elevator as all I want outta this place a few hours of good sleep and get on the road early. He graciously puts me in a corner room right over the highway. I mean I-91 highway truck noise all night long, loud in the room. It's cold in the room when I get in there, find the heat thermostat, it's off. Turn it on, it's 60° in the room. Turn it up to 68 it seems like it's trying for a few minutes then shuts down and says ERR. Do this a couple times decide I'm not going to get any heat. Wake up in the morning after a rough night of sleep, freezing in room. Think a shower will warm me up. It sure did bc the only two settings in the shower were scalding hot and off. No ability to adjust it no in between. Actually had a decent breakfast on the way out the door, but there was no clerk at the desk to check out with. Waited a few minutes, called out, looked for a bell to ring nothing. Called on phone from the road to check out, after a few tries someone finally answered and I did express all this to the representative so this review is not the first time the hotel is hearing it. Would never stay here again. Motel 6 at Marriott prices.

It is a nice property and every staff member has a positive, welcoming and kind attitude and are all customer centric. Positive energy in the hotel and well decorated. The rooms and common area are clean, and the location is convenient for the area. I did not eat dinner there (not enough time) but had the complimentary breakfast which was good. Only item you should be aware of - the property is quite dated so general modern amenities are unavailable. In the room, there are limited power outlets and the shower, etc. are quite dated. Clean but certainly an older property. The hotel staff make the property - everyone is focused on the guests.

From a pair of underwear seemingly left in a stairwell, to the noise coming from the pool area which is directly accessed from the lobby, to the odd and uncomfortable room we stayed in- this hotel is NOT as it advertises. The room had no carpeting, the lighting was bleak and stark white, the bathroom was in dire need of an upgrade/update. And our room looked out over the highway, and the back of the adjoining restaurant building. I do not recommend this place.

The hotel was tired. The bed the most uncomfortable hotel bed I ever slept in it had a five inch sag in the middle of the bed. The sheets could have used as sand paper. The pillows were lumpy. The faux linoleum wood floor was cheesy and squeeked. The walls were bare of any decorative items. The room was loud and encoded. I have stayed in hospital rooms with more style and soul.