阿拉莫阿納#1132(Ala Moana #1132)

Bathroom is dirty, I stayed in the same room for seven night no body do the cleaning

first, the instructions to check in was confusing. instruction said, there are no registration and that we should have gotten an email 72 hours prior to our check in, didnt happen and we had to see the registration desk after all. second, we walked in and the place had an unpleasant odor and this room is design for handicap guests, this was not specified during reservation. third, the bathroom lights are dim and it’s dark when using the mirror. sink drains very slowly and water just stays in the sink for minutes. bathroom towel fixture is broken and just fell off the wall. 4th, the lamp near the bed is also broken and just turns upside down. the fridge is sticking out about a foot off the wall casing and literally sticking out on the walkway. the carpet and floor looked dingy and unclean. lastly, the lanai is dirty!! for $350 per night, this has to be one of the worse hotel we have stayed at.

Close to department stores and food court and close to beach walking distance