Hotel quite nice. Lifts not in operation which made carting luggage up stairs quite hard. Good, secure car parking. My only dislike would be the poor customer service on arrival and extra charge for late arrival due to a fatality that happened right in front of us on a major highway which was then shut down for 3 hours to wait for a coroner.
Not the hotels fault, obviously, but not ours either.
A little bit of common courtesy, compassion and/or empathy would have gone a long way considering we called to let them know about this situation and updated them also.
翻譯