Friendly staff with excellent customer service. The cleanliness of the hotel is great. Breakfast and happy hour were great for socializing with my coworkers ☺️
Each time I've stayed at this location, it has always been exceptional. The location is perfect for me as a business trip, and also acting as a tourist. It's obvious to me that the local management does their job very well.
訪訪客This property is an ideal location, central to plenty of restaurants, shopping, I-35, etc. The property features ample parking and laundry machines, and the rooms are clean and fresh. This was my first experience with Sure Stay, and even though it wasn't as nice as a typical BW, it was just fine and I'd stay again.
Check-in was not pleasant after hours of driving. Our business trip turned into a last minute over night stay. When we arrived at the hotel the desk clerk did not ask us “how could I help you” or anything. Just stared at us like we were zombies. I asked was it too late to get a room or was there an extra check-in fee. He said he closed the booking at 10, however but rooms were still showing available online. He made us wait 20 minutes before he checked us in. This is the first time as a sec vice member to be treated like this. WOW!