休斯敦四季酒店

嗯,我想先說這比上次入住要好,但它仍然需要重大改進。我感謝免費升級,但因爲我現在無法將自己淹沒在水中,這對我沒有任何好處。工作人員大多很棒,但我最後一整天,我只想在泳池邊坐30-40分鐘。不用泳池,只是坐在椅子上,因爲天氣不錯。顯然,這還是沒問題的,所以耶。我給了他們另一個機會,這是我要求的一件小事。花500美元以上的住宿,你會期望能夠坐在你想坐的地方,特別是我甚至沒有要求使用游泳池本身。很抱歉把前台服務員從我認爲一定是接的談話中帶走!週五晚上工作的年輕人(晚上7點左右,黑襯衫)非常有幫助和專業,你需要更多的員工像他一樣,以及我相信星期四晚上工作的年輕黑人。前台的女人們似乎很生氣。

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

驚人的住宿。我知道大流行後,一些洲際洲際在某些地區略有下降,但這家酒店絕對不是其中之一。乾淨舒適的房間,牀非常放鬆,很快就睡着了。我遇到的所有員工(從凱特幫我檢查過)到19號工作晚餐的休息室的年輕酒吧服務員和服務員都是上等的。注意我的Uber司機開車右轉,然後拐進了隔壁的Doubletree。路上真的沒有顯著的標誌。所以當你到達那裏時要小心。如果這是唯一的缺陷(而且是),那就意味着該物業可能是休斯頓最好的酒店。

地理位置非常好，雖然不是連鎖的國際品牌酒店，但綜合服務很好。特別是大堂環境很好，有免費的現磨咖啡隨時供應！

這時候不好，我要毛巾和毯子，清潔女工沒有幫我，我的孩子在牀上發現了一些違禁藥物，他衹有3年了，最糟糕的事情是他把嘴放在嘴裏，感謝上帝我注意到並被迫嘔吐。 for對我們來說是一個可怕的時刻

我們到達酒店時,立即後悔在這個位置預訂了房間。酒店看起來像迪士尼電影的恐怖之塔。我們是唯一的客人。即使我們預訂了Hotels.com,我們入住時也遇到很多問題。一進房間,我們意識到沒有毛巾或衛生用品,吹風機就用一個螺絲釘從牆上掛下來。牀頭到處都是香菸的燒傷,還有長長的黑髮,讓我們懷疑牀是否已經被打掃過。除了一個頻道播放了五部點播電影的預告片外,電視上沒有效果。幾乎房間裏所有的梳妝檯和把手都被打破了,地毯上到處都是污漬,而且聞起來很髒。感謝上帝,那天晚上我們有個音樂會要聽,所以我們不必花很多時間在房間裏,但花在房間裏的時間是有史以來最糟糕的經歷。第二天早上我們退房前,我收到一封Hotels.com的電子郵件,詢問爲什麼我錯過了預訂,酒店甚至從未確認我到達並支付了房間費用。這破壞了在入住期間獲得hotels.com獎勵的信用。我絕對會避免這家酒店,即使價格便宜,汽車也一定會闖進這裏,因爲這裏沒有安全保障,而且任何時候只有一個員工

不論是商務還是休閑旅客，公寓式套房都能讓您的休斯敦之行變得更加美好而難忘。從酒店高層可以很輕鬆的看到The Church of Jesus Christ of Latter-day Saints的風光，Houston First Church of the Nazarene也在附近。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客，酒店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。酒店設有24小時前台諮詢服務，為下榻至此的您提供最貼心的行程安排。

我一直很喜歡這家酒店,人們都很友好,我的房間很乾淨舒適

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!