休斯頓上城區波斯特橡樹旅館(The Post Oak Hotel)

This is a very lovely hotel. I enjoyed my stay here and would definitely return.

I spoke to the front desk in regards to the shower filling up around my ankles with water while I was in the shower due to it being plugged up with something I guess and they never fixed the issue.. also I spoke to them in regards to the AC not cooling and they didn’t fix that as well. I know it wasn’t the front desk employees issue but I wish they would have handled the situation

5* for Valet and Concerige - Valet had been very attentive, helpful, prompt and warm with great smiles. The Concerige team had been top notch with Jim C being the Super Star! We had some requests prior to our arrival and Jim personally ensured all requests were fulfilled, he even ran over to greet us upon our arrival. Saw him almost everyday throughout our stay and we had some brief chat which turned out we used to live in the same area years ago! 4* for the Front Desk due to the 'missing' final receipt which was promised to be sent over via email (even confirmed my email on-file was correct) which after 10hrs after check out, no show. Had to request via email which was received promptly. Now onto the worst experience. Housekeeping! Several incidents happened which caused me to give them 1*. One day we left early around 8 and came back to our room around 130 but found the room wasn't ready. Called them to have room done after 330 but they showed up at 2! We promptly asked them to return after 330 but requested a box of facial tissue first because ours was out. She said she had none in her cart and tapped on her smartphone and said would be given to us right away - nothing happened. Another night we called them to vacuum the floor because we had sand on our shoes. Waited 2hrs no show, then next morning still nothing! No call no show! Shower drainnage was clogged on day 4 which showed housekeeping didn't clean up the hair on the drainage daily / cutting corners?

The Post Oak is a very fine hotel that ranks among the best anywhere. Common areas and our spacious room were excellent. The front desk staff was also fantastic. Room service and dining within the hotel was very good too. When in Houston, make the Post Oak your choice!

An over-all disappointing experience. Our "executive suite" (priced accordingly) was small and noisy. We could hear elevator chimes and the conversations of other guests very clearly, even from the bedroom of the suite. We had to request ice for the room three times before any was delivered. The cost of valet parking and mini bar items was exorbitant. This hotel does not live up to its hype -- we're willing to pay for a quality experience, but this isn't it. We much prefer the Four Seasons downtown.

El hotel está en muy buenas condiciones El cuarto muy cómodo aunque la oferta del mini bar es pobre y los amenities calidad no tab buenas Relación precio calidad tal vez un poco alta En los restaurantes que son varios tenían dificultades para ofrecer opciones vegetarianas más allá de los sides

Beautiful hotel and staff was excellent. Spa experience was wonderful. I had a Balinese massage and it was the best I have ever had for relieving pain from aching back muscles.

Hotel was great , ******* was the problem