休斯頓 I-45 艾爾泰克斯伍德斯普林套房酒店(WoodSpring Suites Houston I-45 Airtex)

We got in atound 10:30pm to check in bc thats the time we got into town and no one wanted to help us the off ice was close..i called the number they had in window and the 1st person said they couldn't check anyone in due to power outage but i paid online and she hung up on me rudely so i called back after the 13th call someone else answer and checked us in right away..it 11pm by then we checked out at 530am bc i have work smfh not very much sleep very disappointed..I book rooms weekly NEVER AGAIN HERE..

There's only one housekeeper for entire 4 floors and she does check outs 1st then she gets to biweekly rooms so your room doesn't get cleaned. To get towels washed it's $15.75 if it's not on your biweekly clean. I told front desk clerk my toilet was dirty she told me to go to a dollar store and get a brush. Its not the facility responsibility to keep my room clean. You have to take the trash out yourself to the dumpster. Non-smoking hotel front desk stays in a room and smokes.

I had roaches crolling on the wall of my bathroom, also it was some kind of itching on my skin when I was sitting on the bed, something that I couldn't see is on the sheets and does bite on the skin.

There was a fight on property. It was a bloody handprint on the shower. Air conditioner was blowing out dirt. Staff wasn’t not responding to residents in a timely fashion.

The property is unsafe no security Service is terrible Staff is rude Room was filthy

Smell very bad people smoking **** outside, Roaches, the bed very very uncomfortable.

It was a good stay. Had a little smell in the hall ways. I didn't get no towels, but other than that, it was good. This hotel has alot of ppl staying there long term.

This is the place to stay and it was cheap. I stayed at two other places before I found this on. Let me tell you this. One had roaches and the other one was just high. When ever I need a place to stay I will only use this place it was like home away from home. I could cook and everything here Thanks guys keep up the good work.

For those checking this place out, listen to the reviews! I have stayed at Extend Stay locations before, but this one felt more like an apartment complex than a "hotel". The day we arrived, there was a strong smell all round of a specific "****y" substance (which was constant throughout our stay there) and children running up and down the halls screaming. We had booked for a queen bed yet they gave us a room with a double instead (we have a queen bed at home so we KNOW what a queen bed is), which mind you, the bed skirt you see in the images, not there when we got into the room so we didn't know the bed was on a metal frame. The toilet looked like it was cleaned just on the outside so we had to go buy cleaning products to clean the inside. And yes, we also saw roaches in the room. In all honesty we debated looking for another extend stay in the area and just stay one night, but we found out they wouldn't refund the rest of our money so we stayed. The only good thing from this place was that the staff was very friendly and understanding when I told them that we had to leave before check out time. I honestly thought that this place wouldn't be as bad as the reviews said but don't make the same mistake I made, listen to the reviews.