The service checking in and any questions was excellent thanks to Paul. First time to Texas for a quick weekend getaway. However there was a snow storm and we had 4 delays before departure. We technically didn’t check in until 1:30am the next day. Saturday morning I asked the front desk is there anyway any of my money could be returned, and the person stated it’s not their fault we had a delay. I said ok and walked away. The hotel is beautiful and spacious rooms. However there were little eyelashes in the bed, someone’s earring on the bed and trash left in the kitchenette trash bin.
翻譯