InterContinental Hotels 堪薩斯城在廣場(InterContinental Hotels Kansas City at the Plaza)

Perfect hotel!

Staff was kind. Hotel was minimally impressive. Beds were cozy and plaza view was pretty. However, we stayed 4 nights and no one came to clean our room. No one took our room service dishes. We had major trash build up. I know it was Christmas time and likely less staff but 4 days with no cleaning at $175 a night was very disappointing.

Excellent property. Beautifully designed. Holiday decor on point. The bed is very comfortable. The room was spacious, had a large balcony overlooking the Country Club Plaza, the bathroom was also spacious with good soaps, shampoi, lotions, ryc. Plenty of towels erre provided. A robe and slippers were made available. It was a restful, comfortable stsy. Highly recommend.

Room was dusty, dirty pillows and unclean floors. We tried to call the front desk and no one would answer. We also called from our cell phones and no one wanted to answer at about 11pm on Saturday evening. Staff was never friendly or made us feel welcome. Everyone looked annoyed to be there and annoyed when we needed help

Stayed over Christmas and had lovely time..booked suite with adjoining room which was perfect to relax in shared living room space with friends. Rooms are bit dated as mentioned in other reviews but location was great, staff was excellent, parking was easy, balconies were nice, and lobby was beautifully decorated.

This is a beautiful hotel right on the plaza. We were there for Christmas night and we enjoyed a delicious dinner and drinks in the restaurant and then enjoyed time by the fireplace. Our room was as big and had a wonderful terrace with a view of the plaza.

AC was not working. Maintenance work had to come after 10:00 PM to fix it. Coffee machine didn’t work. We called for help and body showed up. At check-in staff was not welcoming. I have travel a lot in my life domestic & abroad. I will not recommend anybody to stay at this place.