麗晶旅館(Regency Inn)

Había un grillo en mi habitación, las colchas estaban sucias, había pelos en el lavamanos y manchas en la pared, la fachada dls hotel no es como la de las fotos

We booked this hotel when our flight was cancelled and it was the closest one available to the airport. When we arrived and checked in I quickly realized why it was still available when so many others could not find a room anywhere. We were thankful to find a room to sleep for a few hours before heading back to the airport but the room was terrible. When we checked in the lady at the front desk specifically asked if we wanted a non smoking room and we said yes, however when we walked into the room it was a strong smoke smell which ended up making it difficult to sleep and made my eyes water. The sheets were stained, the sink faucet was not attached to the counter top and needed to be held down in order to turn on the faucet, and the toilet seat wasn’t completely attached to the toilet. We knew options were limited given the weather conditions and so many flight cancellations so we did our best to minimally touch or use anything. I will say that the heater worked amazing so the room was cozy which was a positive given the freezing weather.

Nothing clean, everything is dirty, Dirty towels, dirty doors, dirty floors, not clean toilets.

They will not alert you if they DO NOT have ur reservation after making it till you arrive, smh... leaving you to look else where& it was for the better. WARNING BEFORE DESTRUCTION...WE TOOK HEED.

The grounds and buildings were a little run down. The door to my room didn't operate properly. It had to be slammed in order to close it and the key card wouldn't work half of the time.

The outside was a bit scary I have to say. It's right on the freeway & just not very clean/updated on the outside. The palm trees in the picture aren't there which I think is giving it a good look for sales. The room was clean and in good shape.

Love the room