I stayed at The Delta, Huntingdon on a stopover on my way to a meeting in Essex the next day. The welcome I got at reception on checking in was absolutely brilliant. I was made to feel more welcome at this Marriott than almost any other I have visited over the years and I have travelled widely and am a Lifetime Titanium member. The gentleman who checked me in welcomed me back to the hotel - I hadn’t been there since 2009 ! When I got to my ( upgraded ) room there was a handwritten welcome note and a couple of complimentary snacks. A great experience all round & customer service at it’s very best 👍
翻譯