拉夫金凱藝套房酒店(Quality Inn & Suites Lufkin)

Great location good customer service

We had a wonderful, peaceful & much needed relaxation

Me gustaria que si alguien tiene reservacion pagada le tengan listas sus habitaciones y no hacer esperar casi 45 minutos para entregarlas

Bien situé pour les ornithologues désirant observer dans la Angelina Forest.

The place was dirty that we didnt stay there we had to go look for another hotel,we appreciate if you can refund our money back since we are not paying for dirty rooms that we didnt use.

Bathroom exhaust fan not working. Ironing board was torn. Unable to use desk chair for work. Pillows way too small.

Unexpected stay due to inclement wx conditions. Overall it was clean, outdated a little old furniture, drawers old and rough. Got in very late but was greeted kindly and hassle free. Lighting was very dark on arriving, very bad weather and could be unsafe.

The older lady at the front desk was very rude and she had an attitude and told my husband I didn’t spell my own name correctly and wouldn’t do her job of finding my reservation after I gave her my name and booking #, the shower head was hanging loose out of the wall in our bathroom and when I called for more towels so I could shower before checkout, I was told to walk to the front to get my own towels or wait until 10:30am (30 mins before checkout) to have them brought to me. The place is poorly ran and needs better customer service for sure.

The on-site restaurant is fabulous. Did not expect a fine dining experience at this hotel but that is what I got. Will definitely stay here again just for the restaurant. Hotel is also clean and convenient with very large rooms.