Hotel is located in a good location staff very attentive and very helpful to our needs. The breakfast had plenty of variety to accommodate to all taste including western food. Would recommend this hotel for a short stay as it requires a bit of updating. View from our room
翻譯
BlueTraveler
甄選雙床房
入住日期 2023年10月
獨自旅遊
20則評價
4.0/5
很好
發佈於 2023年11月5日
Good service, relaxing, friendly staff, spa is good, food is okay
翻譯
Mae25
甄選雙床房
入住日期 2023年5月
獨自旅遊
17則評價
5.0/5
傑出
發佈於 2023年6月9日
amazing stay here
翻譯
來自住宿之回應: Dear Guest, Greetings of the day! We Thank You for choosing The Golkonda Hotel for your recent experience and for sharing your valuable ratings with us. We are delighted to know that you had a pleasant experience with us. We look forward to an opportunity to welcome you back soon assuring you the best services always. Thanking You. Warm Regards, General Manager The Golkonda Hotel
訪客
俱樂部房
入住日期 2023年1月
夫妻/情侶
1則評價
2.7/5
發佈於 2023年1月16日
Don't expect 4 star level of amenities. I would rate it max 3.5 star.
翻譯
來自住宿之回應: Dear Guest, Greetings of the day! We Thank You for choosing The Golkonda Hotel for your recent stay and for taking out your valuable time for sharing constructive feedback. This will help us align our services to your desired service levels and we shall ensure to take suitable action to prevent any future occurrences. We value your patronage and look forward to welcoming you back to The Golkonda Hotel. Thanking You. Warm Regards, General Manager The Golkonda Hotel
來自住宿之回應: Dear Guest, We're delighted to hear that the seclusion of our location added to the charm of your experience. However, we're sorry to hear that you find the room bit small & old and it is concerning. We will surely be addressing this with our Engineering team immediately to ensure our standards are upheld properly. Also, your feedback in regards with delay in check-in has been taken up with the relevant team with stern steps and corrective actions vested with paramount training have been ensured to evade such fallacy. Feedback like yours is instrumental in our ongoing efforts to improve and we hope to have the opportunity to better serve you in the future. With best regards The Golkonda Hotel, Hyderabad.
來自住宿之回應: Dear Guest, Thank you for your wonderful feedback! We're thrilled that you had a great experience with us. It's fantastic to know that you enjoyed your stay, found the food delightful, and experienced comfort in your room. We strive to ensure every guest has a perfect stay, and we're delighted that we could meet your expectations. Your kind words about our humble staff mean a lot to us. We can't wait to welcome you back for another fantastic experience! With best regards The Golkonda Hotel, Hyderabad.
來自住宿之回應: Dear Guest, Thank you for your wonderful feedback! We're thrilled that you had a great experience with us. It's fantastic to know that you enjoyed your stay & loved the facilities and services. We're also delighted to hear that the seclusion of our location added to the charm of your experience. We strive to ensure every guest has a perfect stay, and we're delighted that we could meet your expectations. Your kind words about our humble staff mean a lot to us. We can't wait to welcome you back for another fantastic experience! With best regards The Golkonda Hotel, Hyderabad.
來自住宿之回應: Dear Guest, We're disheartened to hear about the challenges you encountered during your stay with us. We're sorry to see that you were not happy with the working condition of AC& water drainage issue in the room, and it is concerning but we want to assure you that we are taking your comments seriously and determined to raise our service and facilities to align with the standards our guests expect and deserve. Also, your feedback regarding the buffet breakfast is well noted and we will surely be addressing this with our food production team to ensure our food quality is maintained as per the standard. We understand that we have fallen short of your expectations. It is our intention to learn from your insights and improve the experience for all future guests. We hope that you choose to visit us again, and we're confident that we'll meet, if not exceed, your expectations next time. Your satisfaction is our priority. With best regards The Golkonda Hotel, Hyderabad.