I hated my 3 nights stay at this hotel. Everything was a struggle. Toiletries and loo roll for the first 2 days have not been replenished; I had to go and fetch them in the toilet down near the spa. The TV was not synchronised with the remote, eventually was changed and worked, the safe was not working, the room was dark and uncomfortable with a monstruosity for a headboard. No kettle in the room. Breakfast was already scarse and if you don’t eat anything with sugar added nor process meat, was very little left. The pool and all outdoor area extremely unkempt, chairs covered with birds poo, stained sun loungers, no paddings nor a towel on sight. Should not be advertised at this time of the year if not maintained and customers are unable to use it. I cannot believe this is a 4 stars hotel. One of the lady at reception stunk of cigarettes smoke; very unpleasant when she came to look into the issue with the TV and left a trail of smell behind. Catalina on the other end was very informative.
翻譯