Room was booked and paid for one month in advance. A ground-floor room was requested at that time. I checked in at 3:05 and was given Room 247, which is on the second floor in the far back corner of the hotel. I was shocked to find that a $200 per night room has no refrigerator or microwave. When I requested a different room, I was informed that there were none available. The manager on duty, Anna Fenwick, offered to bring a refrigerator to our room for an additional $10 charge! Ms. Fenwick stated there were no microwaves available. Hampton Inn will no longer be my choice of hotel and I will inform all of my friends so they can avoid the Hilton properties. To make matters worse, I used my rewards to book this awful stay.
翻譯