西南韋恩堡歡朋酒店(Hampton Inn Ft. Wayne-Southwest)

We enjoy choosing Hampton Inns and have never been disappointed. . . until this stay. The room was spacious and front desk helpful. However, the room smelled of smoke. We were offered a different room but were too tired to pack up, move, unpack. In retrospect, that would have been wise since I could still smell the stale smoke in the car today. My husband ran out of hot water. We had to contact the desk about no toilet paper. I was unable to connect with WiFi. The front desk said that happens and gave me the number to call. I was online eventually after trying various strategies as the tech instructed. Fortunately, there were 2 landlines since one was needed to call the desk about our problems. The second did not work.

Nice hotel for our family but there is no pool which was advertised and one of the reasons we picked this hotel which was disappointing.

Very nice room; great breakfast; all the staff was friendly. Plus, received a discount through *******. Will definitely stay here again! 5-stars!

Staff was friendly and helpful. Property is in need of updates and minor repairs. Needs were not quite up to normal Hampton Inn comfort. Probably in need of replacement.

I entered the date wrong on the app and the hotel staff was friendly and quick to resolve my mistake I would stay here again

This property has excellent staff and good breakfast. They need to update the room doors and keycards.

Noisy, traffic from highway. Cold air flowing in around window unit. Bed comfortable and room clean.

The person at the front desk when I arrived was awesome. I was happy with my stay and at 11 at night a friendly person to greet me was welcome. I left at 6 the next morning and she was just as cheerful. Give that woman a raise for doing her job better than most.

Quiet and safe area. Rotating continental breakfast choices. Smells nice in the foyer and elevator. Clean and well maintained.