印第安納波利斯東萬豪德爾塔酒店(Delta Hotels Indianapolis East)

Clean and friendly

We were informed at check in, we were being charged $9/day for parking, due to an event going on next door. Apparently my almost $800 for the room wasnt enough. However when we left for lunch, there was no parking left for us, while they were still charging others to park and no parking available. Staff was rude when i went in to ask them about it. They didnt make it right. They lost a customer for good.

A very unpleasant and unacceptable encounter with the front desk. Alarm in a room across the hall went off at 12:30 am so we called the front desk to address the loudness issue. I was told it wasn't a fire / smoke alarm so all was safe BUT there was no plan to address it and get it turned off. I was unhappy with the casual approach of the front desk person handling the call so I was assertive is suggesting that she needed to get this solved asap. She said she'd see what she might be able to do and while hanging up on me she stated “F You” to me. I called back immediately and demanded an apology and her response was to blame me for my tone and approach ... which, I admit was direct but in no way disrespectful nor over the line. After 30 more minutes of the alarm going off in the room #135, it finally stopped but our sleep and evening was ruined ... and a 6:00 am wake up was looming.

We get to Delta and the outside of the hotel was kinda sketchie but when we entered it was really nice. When we went to check in we were told the computers, internet, and TVs were down and that we needed to go to the hotel next door and they would give us a room, since it was the same chain. It is a Marriot. We were given a room and the bathroom tub had a hole that someone tried to patch but water was underneath of the tub. They gave us another room. All in all the area and room were clean just outdated. The staff was great and tried to make the best of the situation.

this is a very dirty place, breakfast was absolutely horrible. the door to room has a huge gap so you hear everything. i would never recommend this place.

The hotel and amenities were just fine, but I can get a receipt for my records from them. I have tried any times to get ahold of them and keep getting the run around.

The Housekeeper did a great job of cleaning the room but the property grounds were very dirty. I would not stay again.

The Hotel is very nice and very clean but the beds are not good. Horrible night sleep.

Hotel was fine Beware the extra charge for breakfast Other hotels include this at no charge and they basically stop replenishing food at 8:30AM