印度棕櫚鄉村俱樂部度假酒店(Indian Palms Country Club and Resort)

El personal muy amable, muy amplio y comomodo el cuarto con todo lo necesario, muy tranquilo.

You're better off going to a motel 6 I've been to ones nicer than this place. Someone was smoking dope in front of my door and left it right on my AC unit. They have people living there like a motel. The pool wasn't open and it's summer so that sucks. There was trash that was there from when I checked in on Monday until I checked out on Saturday look it up on Google I posted pictures of the trash that was left for days. One was taken on Monday another was taken on Wednesday and it was still their own Saturday when I checked out. Check in is a nigh**are the security guard didn't know what the heck was going on. Just book at a motel 6 because those are a lot nicer than this place

The stay was great! Front desk staff was wonderful & accommodating. Hotel itself, bit worn down. (Grassy areas need to be redone & updated eco friendly would be a suggestion.) The Room on the other hand: surprisingly perfect. Had a mico/mini fridge, great counter space and room was just great. Tons of stuff to watch on thier tv. No streaming was amazing.

I reserved this hotel because it had a pool. We got there pool is closed. No coffee maker is room. If we wanted Ice we had to drive to the restaurant on the other side. Mini fridge was not working right. Bed was uncomfortable

when we checked in, they told us the pool is out of service, No coffeemaker in the room or in the lobby, no towels , nobody answer our calls, they didn't make the room next day and manager kept apologizing but nothing was satisfactory.

Excellent customer service. The place was quiet and I slept like a baby. The room had a lot of space. The beds were comfortable. My daughter & I visited the fitness center. It was super clean, and it has enough equipment. In general, it was a peaceful stay. My only concern is that they need to put more attention in the cleanliness of the room, particularly bathroom and bed sheets.

Not enough staff. We needed extra towels. Dialed 0 for assistance, never answered. I had to call from my cellphone to get a response. The tv internet didn't work when we first got there called the office, no one cane to help. I was going to go to office but luckily the maintenance guy was out and i got him to help. So staffing was horrible.

no phone in room to call maint tv not working front office closed at 5 pm we had no tv when checking out no staff to check out office closed we were delayed from leaving finally decided to leave at security gate and give security guard the key pool closed air conditioner felt like swamp cooler

Check in was difficult and our 1st room smelled, smoke alarm was on the counter, the fridge did not work, and the TV did not work, and we did not have enough towels. Front desk did not have a towel, but they put us in a new room, which was much better. We had a night walker above our room, walked a few hours first night and all night our 2nd night with shoes on and the ceiling is paper thin, but the walls were better because we did not hear anyone else. Front desk was unavailable and unreachable, we needed to solve someone walking all night with shoes on, but could not find or reach anyone. We ended up leaving a day early, but couldn't check out because we couldn't find/reach anyone. Also, we booked this place because of the pool and tennis courts, but the pool was closed and tennis was not part of the hotel and that office was closed when we walked over to find out how to use the courts.