發佈於2025年8月21日
匿名用戶
房間非常乾淨整潔,床品舒適,衞浴用品齊全,有冰箱。酒店位置優越靠近幾個景點,美術館和百花教堂步行即可。雖然有陽台連廊,特別安全,安靜有利於睡眠。早餐豐富,各種小點心,果汁特別好喝。前台服務人員周到熱情,英語説的很慢清楚,交流無障礙,還給了我佛羅倫薩地圖。堪稱在意大利住過服務最好的酒店。
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每晚最低價格:NZD594
發佈於2025年1月13日
Marcos 305
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
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每晚最低價格:NZD241
發佈於2026年2月7日
秉筠
這次入住體驗非常驚艷!從踏入大廳開始,服務人員的親切笑容就讓人感到賓至如歸。房間寬敞且採光極佳,床墊軟硬適中,讓我們獲得了高品質的睡眠。
飯店地理位置優越,步行即可到達捷運站與熱門景點。特別推薦頂樓的無邊際泳池,視野開闊,是放鬆身心的絕佳去處。早餐種類豐富、食材新鮮,CP 值極高。下次來到這座城市,這絕對是我的首選住宿!
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每晚最低價格:NZD118
發佈於2026年3月16日
訪客
酒店位置很好,對面就是火車站。就是剛定就降價了,和攜程反映後,客服馬上補了差價。寄存行李的時候,前台也是推銷30歐升級大客房,我們沒啥行李就沒升級。客房確實不大,主要廁所的門開起來有點轉不開身,應該改成移門。看的見的地方都蠻乾淨,就是杯子桌面都有許多浮塵。提供了燒水壺茶包等,沒有提供免費水,水壺裡有很大水垢,沒敢用。早餐比較簡單。總體性價比可以。
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每晚最低價格:NZD122
發佈於2026年5月3日
Aoliweierfengzhijingling
大大超出預期,本以為老建築裏面的酒店破舊不堪,沒想到房間裝修的很好,麻雀雖小五臟俱全,住着很舒適。
前台美女小姐姐服務特別好,上午房間空出來就直接讓提前入住了,全程有問必答。
早餐廳窗外就是景點的佛羅倫薩風景,能看到教堂圓頂,和非洲過完冬天遷徙回來的雨燕。
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每晚最低價格:NZD87
發佈於2024年8月4日
訪客
地點很好,距離車站7分鐘,距離Uhutzi博物館10分鐘,但沒有飯店的招牌,所以很難找!雖然我站在10米外,但來來回回都找不到。我按了對講機,把它打開,上了三樓,終於辦理了入住手續。房間很可愛,當我告訴他們我一大早要出去吃早餐時,他們靈活地回應說:“你可以讓早餐店給你做,並在前一天送到。”提供淋浴設施、冰箱和瓶裝水。當您離開房間並上一層時,您會發現一個共用露台,可以欣賞古城屋頂的景色。如果入住順利的話,這是一個非常好的住宿。
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每晚最低價格:NZD149
發佈於2024年8月7日
訪客
優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。
毫無疑問,我下次去佛羅倫薩的旅館會重複的。
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每晚最低價格:NZD183
發佈於2025年2月9日|經典大床房
kindalei新開的酒店不在老城裡麪比較安靜,但是離景點也有一點距離,走路要十幾分鍾… 但是附近非常多吃飯的餐廳,選擇很多。酒店服務態度不錯但就是…慢。房間很寬敞,尤其是浴室,床品和浴品都非常舒服,最重要是新!一切東西都很新所以住着很舒服。雖然是改造了200年歷史的宅子,但是非常光亮且窗户都用了兩層雙層隔音玻璃,安靜得… 與世隔絕。早飯選擇還算豐富,但是單獨購買需要35歐性價比有點差。
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每晚最低價格:NZD431
發佈於2025年6月16日|三人房
訪客飯店環境優美舒適,房間乾淨舒適,員工熱情友好,早餐豐盛美味。下次來佛羅倫斯我還會選擇入住這裡。
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每晚最低價格:NZD82
發佈於2022年9月8日
訪客
最美麗、安靜寧靜的地方,自助早餐很棒,景色令人歎爲觀止,工作人員走過去,謝謝Andrea,其他客人友好,每個人都很開心。喜歡它想回來更長的住宿。游泳池也不錯
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每晚最低價格:NZD241