「Номер в отеле разочаровал.
У нас был забронирован номер с одной двуспальной кроватью и одной односпальной. В итоге в номере было три кровати - две односпальных сдвинуты в одну. Это неудобно. При этом одеял было всего два. Односпальных. На детской кровати не было одеяла, только простыня. И когда мы попросили еще одеяло, так его и не дождались.
Кондиционер в номере очень шумный, захлебывающийся. Полночи будил своими хрипами. И его никак не отключить с пульта. Где находится его розетка - мы обнаружили только под утро. Номер очень старый. В ванной стоит подставка под щетки плетеная, покрытая плесенью, к ней даже прикасаться страшно, не то что щетки складывать.
На завтрак пришло много народу и чтобы взять чашечку доя кофе - приходилось стоять в очереди и ждать.
Отель заявлен, как 5 звезд премиум отель, но этих 5 звезд я не увидела.
Очень понравилась территория отеля, очень красивое и живописное место. Но возвращаться сюда мне бы не хотелось.」
「Service was good. Facilities can be improved. Poor lighting in the rooms. Hand towels can be provided. Rooms can be checked to ensure that every thing is working well before the guests move in.
Quality and taste of food need to be improved.」
當您入住Elephas自然度假村及水療中心時, 伊萊法斯水療度假村是一個理想的選擇。酒店地理位置優越,距離錫吉里耶機場4km,距離Kekirawa Railway Station18km。酒店坐落於Minneriya National Park邊,附近還有很多景點包括Pidurangala Rock和Travel With Chan。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天后想在自己的客房內放鬆,提供24小時熱水和吹風機的客房浴室是不錯的選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Sinhagiri Green Hut Restaurant(海鮮)、Hot Dish Restaurant(西式快餐)和Makara Chinese Restaurant也許是可以讓您找到答案的地方。酒店設有Spa,確保您下榻期間愉快、愜意。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
「Elephas Resort was chosen because of its serenity and space, a mid way break during our trip, we wanted some quiet space to chill and we did by the pool, alomg the paddy fields, in our rooms and walking around the lake our room faced.
we rode a TukTuk and the lake view room we had was spacious and definitely worth journey in to the resort, clean and bright, toilets are well equipped and staff are friendly and welcoming, giving us advise on where to go eat and what to see around Sigiriya.
it's a very quiet resort and i would recommend room 223, upper level, it's a special place for our 2 nights there and we already miss the beautiful, quiet settings Elephas delivered.」
IIvan GRWe had a wonderful stay in Sigiriya Cashew Palace Resort, very good hotel, well located, super clean, peaceful atmosphere and the staff had been incredibly friendly. We would definitely recommend it to anyone!
Ssuguru ishikawaThis hotel is located in the forest within walking distance of Sigiriya.
Since it’s in the forest, I expected there to be a lot of insects, but to my surprise, there were hardly any inside the room, and I was able to stay comfortably.
I had booked for two nights, planning to climb Sigiriya Rock in the morning and then relax by the pool in the afternoon.
However, it seems that the hotel has a policy of turning off the electricity in the rooms during the daytime.
Although I asked a staff member to turn the main power back on and they did, it was soon turned off again.
When the main power is off, the room becomes completely dark, and neither the Wi-Fi nor the air conditioner works.
It was clear that even if I asked them to turn it back on again, the same thing would just keep happening.
I felt it would only add to my stress, so I decided to move to another hotel.