I would like to give 5 stars to the catering team and especially to Steven and Shannon who went out of their way to accommodate my food allergy. The chef and kitchen staff were tremendous too. Tremendously kind and thoughtful. Overall, the hotel staff were welcoming , helpful and professional. Rooms were comfortable and very clean.
It was our immediate home after landing in the UK. the staff was very v v helpful, pleasant and there to help you out. SARA at the reception was especially helpful. I really appreciate all their efforts. The room was large and v comfortable. We had our own kettle and tea in the room. The kids enjoyed v much.