美人魚 - 伊普斯維奇馬斯頓旅館(Mermaid, Ipswich by Marston's Inns)

Great price for a great place. Our room was spotless. The reception is at the restaurant, so be sure to get what you want before they close at 11pm.

Ok stay

When first turned up the room I was allocated smelt like fish! Plus it was overlooking a noisy main road. I was moved to another room which was better. The glasses in the room and at breakfast were dirty. The staff at reception and breakfast were a little surly.

Comfortable and clean rooms with a comfy bed. But the staff at breakfast not attentive enough, too busy on their PC to notice that there is no coffee, no cutlery and no napkins anywhere. Gave me a desert spoon to stir my coffee. Don’t know where the tea spoons went. Bit of a damp smell when you enter the hotel building.

Filty toilet. I had cleaned it myself as soon i went in there. Bed cover had Staines which looked like dried up feces. Called the front desk, they came and changed all bed covers and apologised. Paid £20 extra for late checkout. On the website it said late checkout will be at 1pm instead of 11 am. Hotel staff said it will be only till 12 and not 1pm. So for one hour extra they charged £20 when all the website said it will be 2 hours extra! In general staff were nice, no complaints about them.

Was ok nice room comfy bed but had issues in the restaurant were an order never came as the ticket didn’t go threw to the kitchen , asked for a quiet room before arriving but didn’t get it , no breakfast as were too full …

Very comfortable. Only one drawback was, Ipswich were playing at home. So if you take your car out of the car park you have a job parking when you get back until the match as finished. They did warn us that it would happen when we checked in