歐文Cottonwood Crossing附近酒店

酒店本身錯過了麗思卡爾頓金本位的標記。我訪問的亮點是泳池的但丁,他的服務真誠有禮貌,速度很快,他回答了我所有的問題,並提出了很棒的建議。金槍魚戳碗超級棒!雞尾酒製作完美。絕對訪問但丁,以獲得5星級服務。感謝Tabitha不斷檢查我們,以確保我們享受我們的住宿。

來自布倫達布朗和加布裏埃爾普拉特的很棒的服務體驗!!!!早餐很棒,布倫達非常好,加布裏埃爾允許我在前面停車很短時間,因爲下雨!他們對待我很好,確保我的住宿很棒!!!!!!!!非常感謝你,繼續做你驚人的工作!!!再見,夥計們!!!

首先,我將從優點開始。工作人員主要是但也方便的位置到地區。工作人員非常友好和樂於助人。我遇到的最好的工作人員之一。Jenn B特別親切,是一位可愛的小姐姐。這就是我所擁有的一切。現在爲底片。有些地方的財產正在失修。事實上,天花板的部分部分在酒吧區下降,有些晚上掉到我旁邊的椅子上。用餐區還有其他類似的地方;實際上有幾個。其他一些要注意的事情:房間裏的櫥櫃幾乎裸露。2張紙板,這差不多。房間裏沒有爐子,但是一個微型和迷你冰箱,它不安全,在試圖打開門時從開口中掉出來。如果你把它塞進空間以防止這種情況,你的指關節將被刮掉試圖打開門。另外,房間裏有2個非常小的垃圾桶,所以你在那裏吃的任何食物都沒有足夠的空間,住了3晚。最糟糕的是“自助早餐”。到目前爲止,我經歷過的最糟糕的選擇,特別是在選擇方面。見附照片,特別是注意到香蕉。真的嗎??對我來說,這些都是管理/所有權問題,工作人員也很棒。

I'm unclear why some poor reviews. We had an excellent experience. Staff were very friendly and pleasant. Shout out to Hannah on the early morning shift. She was a gem. We arrived around 5am and she was outstanding finding us a room at that early hour even though they were full. Note: shuttle only runs after 7am, and you must call to get it. We didn't use cause so early. Uber was around $15. Great amenities including complementary breakfast everyday including premade omelets, Greek yogurt, eggs, bagels, breakfast sandwiches, waffles, drinks. All day coffee and nice fruit flavored water. Very easy free parking. Walmart, McDonalds, and other convenient establishments walking distance. Not much in terms of sight seeing, but very convenient to airport. Nice free small gym, and free pool (didn't use though looked fine). Comfortable newer rooms with kitchens including microwave, even dishwasher large fridge, and full complement of dishes, utensils. Good free wifi and AC. Overall a great experience despite being very full. Never felt rushed and staff very polite and available.

方便的區域,非常容易到達。房間很舒服,乾淨。早餐很棒。活動工作人員(Catherine)超越一切,使這次入住非常特別。知道這家酒店有特殊活動的舒適選擇,真是幸事。

一切都很好,只是希望他們在房間裏有 USB 接口充電器。

萬豪邦沃伊大使會員,出差旅行。很棒的酒店,位置宜人。友好的前台和我的房間根據我的萬豪狀態升級。禮賓休息室維護得很好,備有茶點。停車方便,咖啡也挺不錯的。下次還會住這裏,帶跑鞋,湖邊有一條很涼快的小道。

Despite the long-standing reputation that accompanies the Hilton brand, I was underwhelmed by this location and its seemingly outdated facilities, rooms, and amenities. Upon check-in, we were directed to our rooms on the back side of the building, only to see a sign asking to purchase daily parking. Whether or not that is for the travelers going to and from DFW or not, still required clarification with the front desk who seemed surprised that “free parking” is advertised online when booking. The rooms are the toughest selling point. The air-conditioning unit worked so effectively that the rooms ran very cold and humid causing damp sheets and mosquitoes to pester my every movements. In fact, the humidity and dusty vents gave my father-in-law a sinus infection. The popcorn ceilings made it appear as if I was booked in an antiquated motel. Lastly, water pressure wasn’t the greatest. Where the rooms and staff lacked, the quick access to the toll roads and the greater DFW area was a huge plus.

美國達拉斯機場維斯汀酒店， 服務非常友好，機場大巴接送快捷。 酒店非常乾淨舒適！ 電視📺字幕每日與客人打招呼，好好溫馨！ 尤其房間內的床被枕頭，超級柔軟潔凈， 碰到它已經睡着啦！房間設施星級配置！ 但是由於中文文字理解 與美國的風俗似乎不同。 預訂中包括二份早餐加二份晚餐的描述， 衹是在晚餐消費時，減扣10美元而已哦。 自助早餐，有咖啡牛奶麵包甜包等， 可以吃飽。但 不可能與上海的維斯汀酒店早餐相比的。

Dealing with the GM Edwina was by far the worst experience I have ever had with any hotel staff anywhere and I have travelled quite a lot for business. The night before my check in I called the hotel and spoke with Mike regarding an early check in the next day. He said that it would be no problem to arrive as early as 10:30am or 11:00am. The next day when I arrived around noon one of the GMs Edwina was at the counter. I walked in and said “good afternoon, I have a reservation..” though before I could finish she interrupted me and barked at me, “we are full.” I explained that I have a reservation made a week prior and she continued to belligerently interrupt me and barking “we are full” and wound up telling me to “go away” after saying there was no early check in. I said fine I’ll be back at 3pm. Already she was incredibly rude but what she did next stunned me that she is actually employed still, let alone a GM. I walked around the hotel a bit that I would presumably be staying at for the next week and familiarizing myself with the layout; gym, ice machine, elevator etc before returning later to check in. A moment later she came shouting down the hall at me demanding I leave and that I was “not a resident.” I had already provided her with my reservation number. She furthermore yelled at me demanding to know my name and said “I’m cancelling your reservation.” I am amazed Edwina has a job as a GM at a hotel. Hotels are based on hospitality. She was among the most poverty rude and belligerent managers I have ever encountered, and in my business I have met quite a lot of different mangers but no one that bad. Furthermore, I wrote a review on Google as well that for some reason was removed.